NIKIA DIXON
Rock Hill
Summary
Dedicated Registered Medical Assistant (RMA) currently pursuing an Associate Degree in Nursing, with extensive experience in primary care, allergy & asthma, and public health settings. Proficient in phlebotomy, EKG operations, injections, vital signs monitoring, and specimen collection. Skilled in EHR management (Athena, NextGen, Cerner), medical coding (ICD-10, CPT), insurance verification, claims processing, and scheduling. Adept at coordinating referrals, maintaining inventory, and ensuring compliance with HIPAA and OSHA regulations. Passionate about delivering patient-centered care, advocacy, and clinic optimization.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Marathon Health
Charlotte
01.2023 - Current
- Conduct biometric screenings, including vital signs monitoring, cholesterol testing (Cholestech), and phlebotomy
- Manage inventory control, supply ordering, and vendor coordination to ensure timely availability of medical equipment, pharmaceuticals, and essential patient care materials
- Oversee claims processing, scheduling, and EHR documentation (Athena)
- Assist with EKG operations, injections, and medication dispensing
Registered Medical Assistant
Carolina Allergy & Asthma Center
Rock Hill
01.2021 - 01.2022
- Led OSHA compliance and implemented best practices for safety regulations
- Performed allergy skin testing, venom testing, and spirometry (pre/post testing)
- Assisted in electronic documentation (NextGen EHR), lab result communication, and patient education
Registered Medical Assistant
Mecklenburg County Health Department
Charlotte
01.2018 - 01.2021
- Supported TB/Refugee Clinic, STI/Women’s Health, and BCCP services, ensuring accurate patient registration and intake
- Assisted with IUD procedures, sterile field setup, and specimen collection
- Interviewed and onboarded potential medical assistants and nurses
Licensed Health & Accident Insurance Agent
Blue Cross & Blue Shield of Tennessee
01.2017 - 01.2018
Pharmacy Benefit Manager
Optum Pharmacy
01.2015 - 01.2017
Team Leader
The Children’s Place
01.2022
Medical Assisting
Pineville Pediatrics
01.2016
Education
Associate Degree - Nursing
Midlands Technical College
Columbia, SC06-2027
Diploma - Medical Assisting
King’s College
Charlotte, NC12.2018
Liberal Arts -
Central Piedmont Community College
Charlotte, NC12.2013
Diploma -
South Pointe High School
Rock Hill, SC12.2012
Skills
- Phlebotomy
- EKG Operations
- Intravenous Injections
- Intramuscular Injections
- Wound Care
- Dressing
- EHR (Athena,NextGen,Cerner)
- Medical Billing & Coding (ICD-10, CPT)
- Insurance Verification
- Claims Submission
- Appointment Scheduling
- Patient Intake
- Specimen Collection & Handling
- Sterilization
- OSHA Compliance
- HIPAA Compliance
- OSHA Guidelines
- Patient Advocacy
- Privacy Protocols
- Referral Coordination
- Patient Education
- Team Collaboration
- Training & Mentorship
References
Available upon request.
Core Competencies
Phlebotomy, EKG Operations, Intravenous & Intramuscular Injections, Wound Care & Dressing, EHR (Athena & NextGen), Medical Billing & Coding (ICD-10, CPT), Insurance Verification, Claims Submission, Appointment Scheduling, Patient Intake, Specimen Collection & Handling, Sterilization, OSHA Compliance, HIPAA Compliance, OSHA Guidelines, Patient Advocacy, Privacy Protocols, Referral Coordination, Patient Education, Team Collaboration, Training & Mentorship
Timeline
Medical Assistant
Marathon Health
01.2023 - Current
Team Leader
The Children’s Place
01.2022
Registered Medical Assistant
Carolina Allergy & Asthma Center
01.2021 - 01.2022
Registered Medical Assistant
Mecklenburg County Health Department
01.2018 - 01.2021
Licensed Health & Accident Insurance Agent
Blue Cross & Blue Shield of Tennessee
01.2017 - 01.2018
Medical Assisting
Pineville Pediatrics
01.2016
Pharmacy Benefit Manager
Optum Pharmacy
01.2015 - 01.2017
Associate Degree - Nursing
Midlands Technical College
Diploma - Medical Assisting
King’s College
Liberal Arts -
Central Piedmont Community College
Diploma -
South Pointe High School