Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Operations ManagerWork Type
Full TimeLocation Preference
HybridOn-SiteRemoteLocation: Dallas, TXScottsdale, AZ
Open to relocation: Yes
Open To Work
Hi, I’m
NIKIEL WILLIBY
Operations Manager
Dallas,TX
Work Preference
Summary
Results-oriented manager with a strong history of leadership and team development. Expertise in driving operational excellence and optimizing processes to meet organizational goals. Proven ability to implement innovative strategies that enhance productivity and streamline workflows. Skilled in project management, budgeting, and fostering collaborative environments that motivate teams to exceed expectations.
Overview
11
Years of professional experience
Work History
Amazon
Area Manager (L5)
06.2021 - Current
Job overview
- Conducted thorough investigations to determine root causes of quality defects, production delays, and safety issues.
- Maintained highest SLI score for two consecutive years by emphasizing workplace safety.
- Managed OB Ship dock during night shift transition in 2022, enhancing DEA accuracy by about 15%.
- Promoted a positive work environment that led to high employee retention rates and support for staff.
- Streamlined operations by adjusting staffing levels according to workload demands and team feedback.
- Led efforts to transform underperforming teams into high-performing groups achieving regional excellence.
- Executed cost-saving strategies resulting in substantial savings while maintaining service quality.
- Facilitated continuous improvements through collaboration with upper management and regular evaluations.
- Improved sites stow rates from 25 CPH to 60 CPH in months time. Receive rates from 45 CPH to 85 CPH and CPLH(Cartons Per Labor Hour) from 12 to a 23 CPLH in 3 months time (2025)
- Conducted interviews for college hires to become Area Managers for FY26
Education
University of IowaIowa City, IA
Bachelor's Degree
12.2020
University Overview
- Dean's List honoree Fall/Spring semester (2020) at UIOWA
- Career Leadership Academy Certificate Graduate
- SigmaNu Member
- GPA: 3.3
Skills
- Microsoft Office proficiency (Word, Excel, PowerPoint)
- Multitasking capabilities
- Leadership and team supervision
- Adobe applications knowledge
- Collaboration skills in teams
- Customer relationship management strategies
- Task prioritization techniques
- Public speaking expertise
- Analytical problem-solving skills
- Quality assurance processes
- Adaptable and flexible mindset
- Dependable work ethic
- Self-directed initiatives in projects
- Attention to detail focus
- Time management strategies
Timeline
Area Manager (L5)
Amazon
06.2021 - Current
University of Iowa
Bachelor's Degree