Nikiforos Bagkavos

Worked as Head Waiter in the hotel’s lobby bar, supervising daily bar operations in coordination with the on-duty bar supervisor. Operated efficiently under pressure in a high-volume environment, adapting quickly to changing demands and handling conflict de-escalation professionally. Played a key role in delivering nightly hotel events at full capacity, serving multiple guests simultaneously while maintaining high service standards. Responsible for training and supporting new waiters, ensuring efficient order taking, clear written communication, menu memorization, proper glassware use, and compliance with alcohol licensing laws. Maintained sanitation and hygiene standards through table clearing, cleaning procedures, and proper waste management. As the lobby bar was the first and last point of contact for guests, consistently delivered a welcoming and professional guest experience.

Began in the role of Pool Runner, supporting bar service during peak hours, and was quickly promoted to Bar Waiter in the lobby bar based on performance and reliability. Demonstrated adaptability, strong work ethic, and the ability to take on increased responsibility in a fast-paced hospitality setting.

Worked as a versatile supermarket employee, primarily assigned to the fruit and vegetable and fish sections, while regularly assisting across multiple departments including stockroom operations, shelf replenishment, meat, and deli sections. Responsible for facing up and organizing shelves, maintaining and replenishing stock according to merchandising layouts to ensure consistent product availability. Handled daily resupply orders for the fish market and greengrocery departments, updated product price tags, and prepared and cleaned fish to customer specifications. Assisted with unloading deliveries while maintaining efficient backroom organization, supported the training of new staff on store procedures and policies, upheld strict cleanliness and hygiene standards, managed waste responsibly, and built positive customer rapport through friendly, professional service.

Worked as an Assistant Cook in a university hospital and student canteen environment, supporting daily food preparation and service for a high-volume operation. Assisted with meal preparation, portioning, and service while following strict hygiene, sanitation, and food safety standards. Collaborated closely with kitchen staff to ensure timely service, proper kitchen organization, and smooth workflow in a fast-paced institutional setting, demonstrating reliability, teamwork, and attention to detail.