Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikilette Glover

Riverdale,GA

Summary

Dynamic professional with experience at FedEx Supply Chain, specializing in customer service and data entry. Proven track record of enhancing operational efficiency through effective communication and problem resolution. Recognized for empathy and patience while ensuring compliance with safety regulations, contributing to seamless yard management processes.

Overview

11
11
years of professional experience

Work History

Welcome Center Representative/Gate Clerk

FedEx Supply Chain
Jackson, GA
03.2024 - Current
  • Facilitated navigation for individuals by offering operational details, hours, and transport options.
  • Oversaw truck check-in and check-out processes at gatehouse for improved security management.

Yard Switcher

PVH Corp
Mcdonough, GA
08.2014 - 02.2024
  • Managed the yard by moving trailers from receiving to shipping.
  • Ensured smooth transitions between shifts by providing comprehensive handover reports detailing completed tasks, pending assignments, and relevant updates related to ongoing projects or incidents.
  • Expedited problem resolution by promptly identifying issues affecting switching operations and taking appropriate action to address them.
  • Ensured compliance with applicable safety regulations by adhering to established protocols for equipment operations and personal protective gear usage.

Education

Associate of business administration - Business Administration

Atlanta Metropolitan State College
Atlanta, GA
05.1994

Skills

  • Client relations
  • Information management
  • Compassionate support
  • Expertise in documentation

Timeline

Welcome Center Representative/Gate Clerk

FedEx Supply Chain
03.2024 - Current

Yard Switcher

PVH Corp
08.2014 - 02.2024

Associate of business administration - Business Administration

Atlanta Metropolitan State College