Result-oriented professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Credit Specialist
Ensemble Health Partners
Cincinnati, OH
01.2018 - Current
Performed daily reviews 100 account of credit balances on both patient and insurance accounts.
Create insurance payment over letters
Correctly adjust accounts to clear credit balance from A/R
Complete expedited request for patient refunds in timely manner
Review correspondence to resolve insurance request
Prepared reports of findings and recommendations
Medical Payment Poster
True Health Diagnostics
Richmond, VA
06.2010 - 11.2018
Managed large volumes of data efficiently and with great care on daily basis.
Identified overpayments and processed refunds for insurance carriers and patients.
Accurately posted payments and adjustments both electronically and manually.
Communicated effectively with others through active listening and dynamic interpersonal skills.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Investigated daily variances and corrected errors to resolve discrepancies.
Education
Associate of Arts - Women's Studies
Virginia Commonwealth University
Richmond, VA
Skills
Cash Flow Report
Customer Account Review
Credit and Collections
Regulatory Requirements
Data Privacy
Financial Documentation
Customer Inquiries
Critical Thinking
Timeline
Credit Specialist
Ensemble Health Partners
01.2018 - Current
Medical Payment Poster
True Health Diagnostics
06.2010 - 11.2018
Associate of Arts - Women's Studies
Virginia Commonwealth University
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