Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikita Dickerson

Jonesboro,GA

Summary

Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Verification Specialist

RNC Group
08.2018 - 09.2023
  • Verified client information by analyzing existing evidence on file.
  • Determined appropriateness of payers to protect organization and minimize risk.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Updated patient records with accurate, current insurance policy information.
  • Established and maintained relationships with insurance providers for productive communications.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medicine Technician

Remington House Senior Living
06.2014 - 06.2018
  • Monitored medication storage area to maintain medication security and control.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Reordered medication to maintain adequate supply.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Counted and recorded medication inventory routinely to maintain medication security and control.

Assistant Store Manager

Pizza Hut
11.2011 - 04.2014
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Shift Manager

Mrs. Winner's Chicken & Biscuits
12.2009 - 10.2011
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

No Degree - Business Management

Strayer University
Washington, DC

High School Diploma -

Forest Park High School
Forest Park, GA
05.2010

Skills

  • Collaborative Relationships
  • Coverage and Authorizations
  • Proficient in Microsoft Excel and company systems
  • Customer Relationship Management
  • Database Management
  • Medical Billing
  • Medicaid Knowledge
  • Patient Contact
  • Understanding of Medical Terms

Timeline

Verification Specialist

RNC Group
08.2018 - 09.2023

Medicine Technician

Remington House Senior Living
06.2014 - 06.2018

Assistant Store Manager

Pizza Hut
11.2011 - 04.2014

Shift Manager

Mrs. Winner's Chicken & Biscuits
12.2009 - 10.2011

No Degree - Business Management

Strayer University

High School Diploma -

Forest Park High School
Nikita Dickerson