Nikita D. Nash-Morris
Summary
Results-driven business administration expert with extensive experience in customer relations and administrative operations. Achieved significant sales growth while maintaining exceptional service standards. Committed to enhancing efficiency and team performance across various environments. Seeking a challenging role to leverage skills in strategic planning, team leadership, and creative problem-solving to meet business objectives.
Overview
14
14
years of professional experience
Work History
Teacher's Assistant
MSCS
Memphis, TN
08.2025 - Current
- Assisted in developing individualized education plans, tailoring support for special education students.
- Created educational materials, prepared lesson plans, scheduled exams, and mentored students, enhancing teacher support.
- Coordinated classroom activities and executed clerical tasks, ensuring accurate teacher documentation.
AP Associate
Walmart
Southaven, MS
05.2017 - Current
- Executed banking transactions and organized filing systems for efficient record-keeping.
- Coordinated service procedures with technicians and parts department to enhance operational efficiency.
- Streamlined office operations by optimizing multi-phone systems and scheduling client training sessions.
- Delivered exceptional sales service, achieving high customer satisfaction and exceeding sales targets.
Clerical Administrator
Dollar Tree Distribution Center
Olive Branch, MS
07.2022 - 02.2025
- Provided timely customer service to clients via phone and email, effectively resolving inquiries and enhancing client satisfaction.
- Streamlined phone communication by routing calls to appropriate personnel, enhancing response times.
- Ensured data accuracy in databases through thorough verification processes, contributing to reliable information management.
- Utilized Microsoft Office Suite for data entry tasks, ensuring organized record maintenance.
Sales Associate
Kwik Shop
HornLake, MS
01.2016 - 01.2017
- Instructed new sales associates on strategies to enhance service effectiveness and team productivity.
- Ensured compliance with payment regulations and security policies while educating staff on promotions.
- Created visually appealing store displays to support marketing initiatives and attract customers.
- Compiled data into concise reports for leadership, emphasizing inventory trends and sales insights.
Shipping Clerk
Helen of Troy
Memphis, MS
01.2012 - 01.2016
- Directed daily administration and operational management of distribution warehouse, concentrating on data entry and customer relations.
- Achieved monthly sales targets exceeding 98% through effective collaboration with logistics teams.
- Promoted workplace safety as part of safety committee, maintaining OSHA standards for three years.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH01-2021
Associate of Science - Business Administration and Management
Southwest Community College
Memphis, TN01-2019
Skills
- IRT program coordination
- Student records management
- Educational planning
- Career readiness certification
- Microsoft Office proficiency
- Classroom management
- Office administration
- CRM strategies
- Safety compliance certification
- Leadership assistance
- Study skills improvement
Timeline
Teacher's Assistant
MSCS
08.2025 - Current
Clerical Administrator
Dollar Tree Distribution Center
07.2022 - 02.2025
AP Associate
Walmart
05.2017 - Current
Sales Associate
Kwik Shop
01.2016 - 01.2017
Shipping Clerk
Helen of Troy
01.2012 - 01.2016
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Science - Business Administration and Management
Southwest Community College