Diligent Product Manager offering 5 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Manager
Henry Schein One
10.2021 - 02.2023
Collaborated with sales, marketing and support teams to launch products on time and within budget.
Coordinated project planning and execution with team members and team leads.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
Prioritized roadmap in order to achieve product goals and metrics
Participated in Event storming to capture essentials requirements in workflow so we can build a better user experience
Liaised with clients to develop deep understanding of business needs and current market landscape.
Distinguished product issues and gathered information on customer experiences.
Maintained internal product knowledge database.
Supported future project development through drafting of marketing requirements materials.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Captured new customers by optimizing business strategies and launching products to diversify offerings.
Used Pendo to gather customer insights and to gain optimization on features being released
Used Figma to coordinate with Ux team on the prototyping new features and run some user testing
Used Jira to document initiatives and maintain the roadmap for the domain I was leading
Used Pendo to collect Feedback and track new feature request for the SAAS platform.
Wrote Epics and user stories so the development team had everything ready for the sprint.
Product Analyst
Henry Schein One
05.2019 - 10.2021
Worked with development team to define and implement customer change requests to enhance product functionality.
Supported development team in generation of technical requirements and product documentation to achieve process commonality.
Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
Assisted development leads in definition of process flows, relative task priorities and business value measurement parameters.
Wrote and elicited user stories for the dev team
Worked closely with Product Managers to define the goal and objectives for a feature
Business Analyst
Department Of Revenue, State Of Wisconsin
01.2015 - 08.2016
Conducted interviews with key business users to collect information on business processes and user requirements.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Identified process inefficiencies through gap analysis and outlined sensible solutions.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Documented the workflow for 12 applications on Mainframe which needed to be migrated over to a new Java platform
Education
Master of Science - Biology
University of Incarnate Word
San Antonio, TX
05.2013
Bachelor of Science - Microbiology And Immunology
Jai Hind College
Maharashtra, India
Skills
Brand Visibility
UI Improvements
Software Development
Critical Thinking
Business Planning
Project Management
Product Development
Certification
CPM - Certified Product Manager
Certified User Experience Analyst Training- May 2020