Nikita Gupta
American Fork,UT
Summary
Quality-driven product manager with several-year background carrying products from conception to production. Excellent technical knowledge and presentation skills. Firm grasp of product composition, structure and applications.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Manager
Dentsu Creative
New York, NY
06.2023 - Current
- Created processes and procedures that ensure high quality products are delivered on time.
- Drafted presentations for internal review meetings and external events such as trade shows or conferences.
- Conducted market research and competitive analysis for existing and potential products.
- Communicated progress updates at regular intervals with senior leadership.
- Analyzed data from various sources such as customer feedback, usage metrics, A and B testing results to inform product decisions.
- Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
- Established relationships with third party developers who could extend the reach of our products.
- Achieved a 5% cost saving by automating work processes, eliminating the need for manual steps and making operations more efficient.
- Analyzed existing markets, presenting findings to senior management with suggestions to either reallocate resources or withdraw from underperforming markets
- Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
- Developed product roadmaps to help guide the development of new products.
- Monitored industry trends and identified opportunities for innovation within the product portfolio.
Product Manager
Henry Schein One
10.2021 - 02.2023
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Prioritized roadmap in order to achieve product goals and metrics
- Participated in Event storming to capture essentials requirements in workflow so we can build a better user experience
- Liaised with clients to develop deep understanding of business needs and current market landscape.
- Distinguished product issues and gathered information on customer experiences.
- Maintained internal product knowledge database.
- Supported future project development through drafting of marketing requirements materials.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Used Pendo to gather customer insights and to gain optimization on features being released
- Used Figma to coordinate with Ux team on the prototyping new features and run some user testing
- Used Jira to document initiatives and maintain the roadmap for the domain I was leading
- Used Pendo to collect Feedback and track new feature request for the SAAS platform.
- Wrote Epics and user stories so the development team had everything ready for the sprint.
Product Analyst
Henry Schein One
05.2019 - 10.2021
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Supported development team in generation of technical requirements and product documentation to achieve process commonality.
- Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
- Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
- Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
- Assisted development leads in definition of process flows, relative task priorities and business value measurement parameters.
- Wrote and elicited user stories for the dev team
- Worked closely with Product Managers to define the goal and objectives for a feature
Business Analyst
Department Of Revenue, State Of Wisconsin
01.2015 - 08.2016
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Documented the workflow for 12 applications on Mainframe which needed to be migrated over to a new Java platform
Education
Master of Science - Biology
University of Incarnate Word
05.2013
Bachelor of Science - Microbiology And Immunology
Jai Hind College
Skills
- Brand Visibility
- UI Improvements
- Software Development
- Critical Thinking
- Business Planning
- Project Management
- Product Development
- Jira, Atlassian, Rally
- Requirements Building
- Product Roadmaps
Certification
- CPM - Certified Product Manager
- Certified User Experience Analyst Training- May 2020
- Certified Scrum Master (CSM)- 2021
Timeline
Product Manager
Dentsu Creative
06.2023 - Current
Product Manager
Henry Schein One
10.2021 - 02.2023
Product Analyst
Henry Schein One
05.2019 - 10.2021
Business Analyst
Department Of Revenue, State Of Wisconsin
01.2015 - 08.2016
Master of Science - Biology
University of Incarnate Word
Bachelor of Science - Microbiology And Immunology
Jai Hind College
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