Nikita V. Mckoy
Greensboro,NC
Summary
Results-driven supervisor with over 10 years of experience in delegating and managing employees in a group home to ensure exceptional care is given to all clients. Skilled in improving productivity, enhancing team collaboration, and ensuring adherence to company standards. Seeking to enhance my leadership abilities, problem-solving skills, and communication skills to continue my pursuit of establishing a career in the field of Criminal Justice.
Overview
11
11
years of professional experience
Work History
Direct Support Supervisor
RHA Health Services
03.2014 - Current
- My duties as a DSS require overseeing and managing staff who provide care to individuals with disabilities
- Assist with hiring and training new hires
- Ensuring clients receive the appropriate care
- Adhering to administrative duties in the group home
- Maintaining an above average grade with state in terms of group home adherence
Direct Support Professional
UMAR Health Services
01.2014 - 09.2021
Customer Service Representative
HGS
08.2019 - 04.2021
Education
Masters Degree - Computer Forensics
Grand Canyon University
Phoenix, AZ01.2026
BA - Criminal Justice
Grand Canyon University
Phoenix, AZSkills
- Delegation
- Technical Proficiency
- Time Management
- Communication
- Legal & Ethical Compliance
References
- Amy Miller, 336.500.7678
- Kierra Harrington, 336.942.3932
- Dinae Thomas, 336.890.9059
Roles And Responsibilities
My duties as a DSS require overseeing and managing staff who provide care to individuals with disabilities. Assist with hiring and training new hires. Ensuring clients receive the appropriate care. Adhering to administrative duties in the group home. Maintaining an above average grade with state in terms of group home adherence.
Timeline
Customer Service Representative
HGS
08.2019 - 04.2021
Direct Support Supervisor
RHA Health Services
03.2014 - Current
Direct Support Professional
UMAR Health Services
01.2014 - 09.2021
Masters Degree - Computer Forensics
Grand Canyon University
BA - Criminal Justice
Grand Canyon University