Nikita Petties
Hyattsville,MD
Summary
Adaptable and dedicated with a strong background in case management and building positive rapport with a diverse range of clients. Experience serving special populations to overcome Mental Health, substance abuse, medical and housing obstacles.
Overview
8
8
years of professional experience
Work History
Encampment Housing Navigator
Pathways To Housing D.C
09.2022 - Current
- Conduct consumer Interview, complete intake and assessments. Prepared weekly reports based on observations made during visit. Adhered to documentation process and procedures in a timely and accurate manner.
- Participated in case reviews with treatment professionals related to the client compliance and progress in treatment activities.
- Analyzed information from interviews, medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
- Referred clients for medical, mental health, housing, substance abuse treatment services and entitlements according to individual needs or court orders.
- Conferred with clients to discuss their options and goals to develop. Prepared psychosocial summaries, processed HRA Supportive Housing applications and successfully transitioned clients into permanent housing.
- Coordinated and monitored daily living skills and activities. Provided crises intervention in acute episodes of physical or emotional distress.
- Trained new staff, completed client Utilization Reviews; Audited program's charts in preparation for city and state audits.
- Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources.
HART Outreach Specialist
Pathways To Housing Dc
05.2021 - 09.2022
- Visit apartments, assist residents to improve ADL, money management skills and ensure compliance with support services.
- Monitored incoming and outgoing traffic. Updated daily log book.
- Monitored medications corresponded with treatment providers and provided crisis intervention.
- Attended meetings, trainings and performed other duties as assigned.
Housing Navigator
Pathways To Housing Dc
10.2019 - 05.2021
- Assisted with ADL Skills and Managed bed assignments.
- Input and update client's info in the DHS Database; updated daily logbook.
- Resolved conflicts and provided crises intervention.
- Monitored medications, client's behavior and conducted facility runs. Performed property searches.
- Attended team meetings, assigned duties to staff and performed duties as assigned.
Crisis Response
DBH
04.2019 - 06.2020
- Provided crisis response and counseling to mental health patients.
- Improved crisis response times by streamlining communication protocols among team members.
- Streamlined workflow processes for improved efficiency in crisis response and patient management.
- Oversaw crisis response efforts within residential communities, coordinating with emergency services when necessary.
- Provided ongoing support and crisis response to program participants.
- Enhanced crisis response by developing and implementing comprehensive intervention plans.
- Managed crisis response to minimize potential negative impacts on company.
Peer Outreach and Engagement Specialist
Pathways To Housing Dc
05.2016 - 06.2018
- Dispensed medications, maintained client records, scheduled appointments, corresponded with treatment providers and pharmacies.
- Attended meetings, trainings and provide crisis intervention as required.
Education
High School Diploma -
The Chelsea School
Silver Spring, MDPeer Specialist Certification
Department of Behavioral Health
Washington, United StatesHome Health Aid
University of The District of Columbia
Washington, DCSkills
- Biopsychosocial assessments
- Ability to maintain accurate client records
- Patient -focused care
- Good written communication
- Familiarity with homeless and dual diagnosed populations
- Solution-focused counseling
Skills
Department of Behavioral Health, Washington, DC
Self starter, Strong organizational skills, detailed oriented, a quick learner with the ability to carry out detailed instructions. Knowledge of AWARDS (client based management system), PACT WEB/HRA (housing application), Ability to work independently, as a team player or under supervision.
Computer Software
● Proficient in Google; Microsoft Office Suite; Credible; Windows; Outlook; Internet Explorer
● Exposure to Firefox; Safari; Microsoft Edge
Timeline
Encampment Housing Navigator
Pathways To Housing D.C
09.2022 - Current
HART Outreach Specialist
Pathways To Housing Dc
05.2021 - 09.2022
Housing Navigator
Pathways To Housing Dc
10.2019 - 05.2021
Crisis Response
DBH
04.2019 - 06.2020
Peer Outreach and Engagement Specialist
Pathways To Housing Dc
05.2016 - 06.2018
High School Diploma -
The Chelsea School
Peer Specialist Certification
Department of Behavioral Health
Home Health Aid
University of The District of Columbia
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