Nikita Rosenblum
West Palm Beach,FL
Summary
Accomplished Golf Shop Manager/Buyer and Retail Coordinator at The Polo Club of Boca Raton, adept in trend forecasting and customer service. Expertly increased revenue through strategic business initiatives and enhanced vendor relations. Proven track record in improving productivity and managing inventory, demonstrating exceptional multi-tasking and relationship-building skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Golf Shop Manager/Buyer
The Polo Club of Boca Raton
Boca Raton, FL
11.2021 - Current
- Implemented successful business strategies to increase revenue and target new markets.
- Managed the daily operations of a golf shop, including sales and customer service.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored progress by establishing plans, budgets and measuring results.
- Prepared weekly reports outlining sales figures, goals achieved, marketing initiatives.
- Implemented processes for tracking customer orders from placement through delivery and pickup.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Analyzed competitor pricing models to ensure prices remained competitive while maximizing profits.
- Ensured all store displays were attractive and well-stocked according to company standards.
- Forecasted customer demand to set prices or credit terms for goods or services.
Retail Coordinator of Hard Goods
The Polo Club of Boca Raton
Boca Raton, FL
07.2019 - 11.2021
- Ensured proper display of merchandise throughout the store according to company standards.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coordinated with vendors to ensure timely delivery of products.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Provided feedback on customer service issues that arose during shopping experiences.
- Monitored stock levels and identified potential shortages or overstock situations.
Education
Bachelor of Science - Business Administration And Management
Keiser University
West Palm Beach, FL04-2019
Skills
- Trend forecasting
- Category management
- Pricing
- Vendor relations
- Recordkeeping skills
- Cost analysis
- Multi-tasking strength
- Inventory monitoring
- Purchase order management
- Forecasting
- Relationship building
- Customer service
Accomplishments
- April 2024 Employee of the Month.
- 6% revenue growth, year over year.
- Implemented a new software programs for everyday operations.
Certification
- Titleist Performance Institute Certified: 2019 - Present.
- Association of Golf Merchandising Members (AGM)
- Certified Golf Sales Representative
References
References available upon request.
Timeline
Golf Shop Manager/Buyer
The Polo Club of Boca Raton
11.2021 - Current
Retail Coordinator of Hard Goods
The Polo Club of Boca Raton
07.2019 - 11.2021
Bachelor of Science - Business Administration And Management
Keiser University
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