Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Nikiyah Morrison

Fairburn,Georgia

Summary

Driven team player and leader with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Crew Team Member /Customer Service Representative

Aeropostale
Douglasville, GA
08.2017 - 07.2019
  • Operated register to process payments and collect cash payment for order totals.
  • Teamwork amongst teammates to ensure proficient and positive customer service.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products, and assisting customers with any questions.
  • Field in-person and telephone inquiries from more than 100 customers daily and identify solutions to resolve conflicts and ensure a high-quality customer experience.

Assistant Manager

Dairy Queen Grill & Chill
Fairburn, GA
08.2019 - 08.2021
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Ensure speed, compliance, friendliness, and an enjoyable environment with all team members.

Security Officer

Dynamic Security Inc
Fairburn, GA
07.2023 - Current
  • Protects facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Provide assistant to clients that enter the facility and guide to designtaed area.

Office Assistant/ Receptionist

Rio Body Wax
Atlanta , GA
10.2023 - Current
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

High School Diploma -

Langston Hughes High School
Fairburn, GA
08.2018 - 05.2020

Associate of Science - Pre-nursing

Georgia Military College - Milledgeville
Fairburn, GA
08.2021 - 06.2022

Skills

Spreadsheet management

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Assistant/ Receptionist

Rio Body Wax
10.2023 - Current

Security Officer

Dynamic Security Inc
07.2023 - Current

Associate of Science - Pre-nursing

Georgia Military College - Milledgeville
08.2021 - 06.2022

Assistant Manager

Dairy Queen Grill & Chill
08.2019 - 08.2021

High School Diploma -

Langston Hughes High School
08.2018 - 05.2020

Crew Team Member /Customer Service Representative

Aeropostale
08.2017 - 07.2019

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Nikiyah Morrison