Nikki Bundy
Goodlettsville,TN
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
HCA Physician Services- Tristar Skyline Medical Group
03.2019 - Current
- Phone triage
- Schedule imaging/procedures/future appointments
- Call patients to provide reviewed lab results
- Administer approved injections/immunizations
- Obtain prior authorizations
- Greet patients, enter and scan in insurance information
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, and allergies, and input in EHR
- Completed EKGs and other tests based on patient presentation in office.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
HCA Physician Services- Internal Medicine Assoc.
04.2018 - 03.2019
- Phone triage
- Scheduled imaging/procedures/future appointments
- Called patients to provide reviewed lab results
- Administered approved injections/immunizations
- Obtained prior authorizations
- Greeted patients, enter and scan in insurance information
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, and allergies, and input in EHR
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant/Phone Triage
Middle Tennessee Pulmonary
03.2016 - 04.2018
- E-Prescribed doctor approved prescriptions to pharmacy
- Triaged calls for pulmonary/sleep
- Scheduled procedures/imaging/patient referrals
- Delegated incoming death certificates
- Obtained medication/procedure prior authorizations
- Adhered to meaningful use protocols and Medicare guidelines for sleep and oxygen
- Obtained vitals/medical history when applicable
- Administered injections (intramuscular and subcutaneous), order medical supplies (Hermitage)
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
- Taught patients about medications and how to use inhalers.
Medical Assistant/Intake
Tennessee Orthopedic Alliance
06.2014 - 03.2016
- Input patient history in HER
- Guided patients to x-ray when applicable for clinic
- Assisted providers with clinical procedures
- Administer intramuscular injections and performed wound care
- Adhered to meaningful use protocols
- Called in/e-scribe doctor approved prescriptions to pharmacy
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Donor Processor/Supervisor
Plasma Biological Services
09.2013 - 06.2014
- Determined donor suitability through screening tests, hematocrit, protein and vital signs.
- Informed donors of rules and regulations of center
- Collected donor's medical history via questions per regulations
- Determined donor suitability through screening tests, hematocrit and vital signs.
- Developed effective communication skills with individuals from diverse backgrounds, fostering an inclusive environment at the donation center.
- Completed quality control assessment on equipment used in donor screening process.
Medical Assistant
Stewart Family Health
04.2012 - 08.2013
- Obtained patient history, and gathered vitals.
- Performed EKG's, Spirometry, phlebotomy, administered injections and nebulizer treatments.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant Extern
Stewart Family Health
04.2011 - 05.2011
- Obtained patient history, and gathered vitals.
- Performed EKG's, Spirometry, phlebotomy, administered injections and nebulizer treatments.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Medical Assisting Diploma - Medical Assistant
Remington College
Nashville, TN05.2011
High School Diploma -
White House High School
White House, TN05.2005
Skills
- Triage
- Type 70 wpm
- Phlebotomy
- Urine Analysis collection
- Rapid Flu, Strep, COVID-19 Tests, Pregnancy Tests, Drug Screenings
- Rapid HCT and Total Protein
- Home Health Referrals
- Patient Referrals/ Scheduling
- Prior Authorizations (Medications/Procedures/Imaging)
- Telehealth/ Telemedicine
- Impacted Cerumen Cleaning
- Stitch/Staple Removal
- Assisting in Thoracentesis in office
- Holter Monitor Preparations
- Spirometry/Breathing Treatments/ Inhaler teaching
- Assisting in Gynecological Exams
- Immunization Administration
- Simple dressings
Certification
- OSHA
- HIPAA
- CPR (BLS/AED)
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
HCA Physician Services- Tristar Skyline Medical Group
03.2019 - Current
Medical Assistant
HCA Physician Services- Internal Medicine Assoc.
04.2018 - 03.2019
Medical Assistant/Phone Triage
Middle Tennessee Pulmonary
03.2016 - 04.2018
Medical Assistant/Intake
Tennessee Orthopedic Alliance
06.2014 - 03.2016
Donor Processor/Supervisor
Plasma Biological Services
09.2013 - 06.2014
Medical Assistant
Stewart Family Health
04.2012 - 08.2013
Medical Assistant Extern
Stewart Family Health
04.2011 - 05.2011
Medical Assisting Diploma - Medical Assistant
Remington College
High School Diploma -
White House High School
- OSHA
- HIPAA
- CPR (BLS/AED)
- RMA - Registered Medical Assistant
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