Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Nikki Caha

McHenry,IL

Summary

Dynamic Food & Beverage, General Merchandise Team Leader with a proven track record at Target and Walmart. Eager to use my Leadership Expertise and results driven skills in an Executive Management or Business Partner position. Expert at enhancing productivity through strategic problem-solving and relationship building. Achieved top audit scores and drove significant sales increases by fostering collaboration and motivating team members. Skilled in operational efficiency and conflict management, ensuring high standards and guest loyalty across diverse departments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Leader-Meat/Dairy/Frozen/Starbucks/Pizza Hut

Target
08.2021 - Current
  • Achieved and maintained top 3 in group metrics for on shelf availability, culture of data and backroom accuracy
  • Consistently deliver key sales/profit metrics, in-stocks 94.62%, lowest INF of .68% (item not found) which drove digital sales and lead profitable sales.
  • Took on additional role of Food & Beverage POC (point of contact) which lead to peer and work center development across all food work centers.
  • Influenced total food and beverage food safety score of 96% YTD
  • Delivered $8.2 million in sales in 2024 resulting in a 1.58% increase from previous year. 2025 sales trend is trending 6.85% increase
  • Group trainer, advisor and mentor
  • Built productive relationships with diverse team members and leaders in food and functionally functionally within the store
  • Led Starbucks and Pizza Hut retail license shops through remodels resulting in a 16.2% increase in sales and guest connection score improvements
  • Lead team members to enhance operational efficiency and guest satisfaction resulting in saved payroll and improved Guest connection scores
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Assisted in onboarding procedures, ensuring new hires integrated smoothly into the team structure.

Team Leader-Pharmacy/ Deli/ Bakery/ Home/Pets/MDF

Walmart
01.2015 - 07.2021
  • Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
  • Facilitated completion of all cleaning and stocking tasks for multiple departments storewide resulting in an average of 3% sales increases to maintain their departments to standards
  • Led/guided team members to achieve company standards resulting in highest storewide audit percent of 98%
  • Reviewed inventory and audited sales on product resulting in guest loyalty and overall instocks
  • Generated order reports for replenishment and production
  • Collaborated with other leaders to maintain their departments to expectations
  • Completed daily backroom health checks resulting in strong data integrity and liability completion

Skills

  • Relationship Building/ Conflict Management
  • Problem solving/ Decision making
  • Efficiency/Organization
  • Communication/Team Building/Employee Motivation
  • Critical/Strategic Thinking
  • Adaptability/Agility/Resilience

Certification

Food safety Certification

Basset Certification

Starbucks LS trained Operator

Six time Food and Beverage MVP

Two time safety award winner

Timeline

Team Leader-Meat/Dairy/Frozen/Starbucks/Pizza Hut

Target
08.2021 - Current

Team Leader-Pharmacy/ Deli/ Bakery/ Home/Pets/MDF

Walmart
01.2015 - 07.2021

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Nikki Caha