Summary
Overview
Work History
Education
Skills
Statement
Timeline
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NIKKI GEISELMAN

Denver,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Clinical Support Associate

Virta Health
05.2021 - Current
    • Improved patient care by efficiently managing clinical support tasks and maintaining organized patient records.
    • Enhanced team collaboration by assisting in staff training, ensuring smooth transitions for new hires.
    • Streamlined workflow processes for the clinic by identifying areas of improvement and implementing effective solutions.
    • Adhered diligently to HIPAA requirements when handling sensitive patient information to maintain confidentiality at all times.
    • Ensure to exceed metrics in regards to the amount of requests answered per hour
    • Report any Virta App issues and Enrollment Portal issues to the Engineering Department through JIRA
    • Honored to be recognized company wide with the Virta Value of Impact
    • Expedited service delivery by adeptly managing multiple tasks simultaneously while maintaining attention to detail and prioritizing effectively.

Sales Associate

The Natural Sleep Store
02.2016 - 01.2021
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Postural Alignment Therapist

Egoscue Boulder
04.2013 - 01.2016
  • Used anatomy knowledge to help clients understand and address their symptoms of pain and dysfunction in the body
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.

Education

Bachelor of Science in Health and Exercise Science - Sports Medicine

Colorado State University
Fort Collins
05.2013

Skills

  • Problem Solving
  • Attention to Detail
  • Organizational Skills
  • Critical Thinking
  • Adaptability
  • Healthcare Software
  • Customer Service
  • Team Collaboration

Statement

Passionate, motivated individual eager to continue to grow and evolve in the understanding of complex health care and technology career opportunities.

Timeline

Clinical Support Associate

Virta Health
05.2021 - Current

Sales Associate

The Natural Sleep Store
02.2016 - 01.2021

Postural Alignment Therapist

Egoscue Boulder
04.2013 - 01.2016

Bachelor of Science in Health and Exercise Science - Sports Medicine

Colorado State University

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NIKKI GEISELMAN