Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Duncan

Fairfield,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Clinical Support Associate

Bon Secour Mercy Health
01.2001 - Current
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Supported office operations by expertly handling administrative needs.
  • Scheduled patients for appointments and maintained master calendar.
  • Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Managed all incoming faxes and emails, saved to files and scanned to patients charts

Medical Assistant

Ohio Gastroenterology & Liver Institute
01.1998 - 01.2001
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Education

High School Diploma -

Norwood High School
Norwood Ohio
05.1988

Skills

  • Patient Care
  • Procedure Support
  • Support Services
  • Physician Support
  • Collected copays
  • Managed physicians office schedule
  • Scheduled procedures

Timeline

Clinical Support Associate

Bon Secour Mercy Health
01.2001 - Current

Medical Assistant

Ohio Gastroenterology & Liver Institute
01.1998 - 01.2001

High School Diploma -

Norwood High School

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Linda Duncan