Linda Duncan
Fairfield,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Clinical Support Associate
Bon Secour Mercy Health
Cincinnati, OH
01.2001 - Current
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Supported office operations by expertly handling administrative needs.
- Scheduled patients for appointments and maintained master calendar.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed all incoming faxes and emails, saved to files and scanned to patients charts
Medical Assistant
Ohio Gastroenterology & Liver Institute
Cincinnati, OH
01.1998 - 01.2001
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Education
High School Diploma -
Norwood High School
Norwood Ohio05.1988
Skills
- Patient Care
- Procedure Support
- Support Services
- Physician Support
- Collected copays
- Managed physicians office schedule
- Scheduled procedures
Timeline
Clinical Support Associate
Bon Secour Mercy Health
01.2001 - Current
Medical Assistant
Ohio Gastroenterology & Liver Institute
01.1998 - 01.2001
High School Diploma -
Norwood High School