Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Gerakaris

Columbus,GA

Summary

Motivated and personable Marketing graduate with hands-on experience in customer service, basic business operations, personal selling, and event coordination. Seeking work to leverage my strong interpersonal skills, communication abilities, and passion for fostering positive customer relationships.

Overview

9
9
years of professional experience

Work History

Beertender, Event Coordinator

Chattabrewchee
Columbus, GA
10.2023 - 10.2024
  • Managed day-to-day operations, including opening and closing procedures.
  • Developed strong customer relationships by interacting with patrons during shifts and at special marketing events, both on-site and off-site.
  • Collaborated with business owners to make strategic decisions to improve operations and increase revenue streams.
  • Played a key role in promoting the brand and ensuring customer satisfaction through personalized service.
  • Maintaining an accurate cash drawer throughout shift and ensuring proper balance at the end of each shift.

Porter, Service Greeter

Kia Autosport Of Columbus
Columbus , GA
03.2020 - 10.2021
  • Communicated with customers to validate and update information in the system, ensuring accurate records and a smooth service experience.
  • Directed customer inquiries to appropriate departments, demonstrating problem-solving and communication skills.
  • Assisted Service Advisors by moving vehicles to the appropriate tech bays, and transporting customers to ensure timely service.
  • Maintained cleanliness and organization of customer service lines, enhancing the overall customer experience.

Porter, First Impressions

Southtown GM
Newnan, GA
06.2015 - 11.2017
  • Provided excellent customer service by transporting customers and vehicles, ensuring their satisfaction, and comfort.
  • Worked in various weather conditions, demonstrating a strong work ethic and adaptability.
  • Received positive feedback from management for exceptional people skills, and reliability.

Education

Marketing -

Columbus State University
Columbus, GA
12-2024

Skills

  • Strong interpersonal and communication skills, able to connect with individuals of all backgrounds
  • Proficient in all Microsoft Office properties
  • Social media marketing
  • Suggestive selling
  • Professional appearance
  • Highly motivated, hardworking, and eager to learn
  • Adaptable to new environments and quick to build rapport with team members and clients
  • Six Sigma white belt certified

Timeline

Beertender, Event Coordinator

Chattabrewchee
10.2023 - 10.2024

Porter, Service Greeter

Kia Autosport Of Columbus
03.2020 - 10.2021

Porter, First Impressions

Southtown GM
06.2015 - 11.2017

Marketing -

Columbus State University

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Nikki Gerakaris