Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nikki Hetzler

Nikki Hetzler

Austin,TX

Summary

Creative, personable and dependable with a distinguished history of maximizing client satisfaction and retention. Proven in client relationship management with intuitive problem-solving abilities, strong organizational skills and attention to detail. Ability to handle multiple projects simultaneously with a high degree of accuracy, proficient time manager and results-focused. Willing to take-on added responsibilities to meet both team and personal goals. Motivated by a passion for elevating client self-confidence, enhancing inner peace and outward happiness through aligning their desires with the mission and vision of an organization.

Overview

16
16
years of professional experience

Work History

Stylist, Level 2

Cobalt Blue Salon
10.2020 - 09.2023
  • Received peer-voted Above & Beyond Award three consecutive years (2020-2023) and Stylist Choice Award for top team player
  • Leveled up one rank in two years
  • l'anza certified product educator
  • Social media marketing
  • Planned and organized salon special events: 2 Cut-a-thons benefitting the Leukemia Research Foundation; holiday parties; team birthday parties; baby showers; team-building events
  • Managed product inventory and orders
  • Managed retail product displays

Senior Stylist

KaRue Salon
06.2020 - 07.2020
  • Salon closed due to COVID regulations demanded by state

Owner & Master Stylist

Urban Renewal
06.2017 - 12.2019
  • Awarded "2019 Best of Carmel" beauty salon
  • Grew client base by more than 500% in two years using social media and gorilla marketing, participation in community and charitable events to build brand awareness
  • Managed day-to-day business operations, budgets, and accounting
  • Client consultant for cut, color and style
  • Used market trends to create value-added solutions for client retention and growth
  • Organized special events to showcase products and services, network with local businesses, and develop good will
  • Monitored market conditions to set competitive product pricing and optimize emerging trends

Master Stylist Bronze

Beauty Brands
04.2015 - 06.2017
  • Top earning hairstylist in region
  • Client consultant for cut, color and style
  • Managed client bookings and hair history files; developed loyal client base
  • Executed social media and gorilla marketing strategies to grow clientele
  • Created elite customer care experience by adding head massages to service
  • Maintained salon safety and sanitation standards

Hair Designer

Headcase Salon
01.2010 - 04.2015
  • Hair Designer and Salon Product Ordering Manager.
  • Grew client base to 300+ over 5 years
  • Managed salon product inventory, ordered salon-use and retail products, displayed for optimal merchandising
  • Organized and led multiple salon special events: CABI trunk shows, Botox parties, and three Humane Society fundraising events
  • Recorded and reconciled opening and closing cash

Stylist

Savvy Salon
06.2008 - 01.2010

Stylist

Posh Salon
11.2007 - 06.2008

Education

Next Level Hairstylist Academy
05.2023

Texas Cosmetology License
02.2020

Educator Program

IDHair
2019

Advanced Technique Courses

IDHair
2018

Advanced Technique Courses

Redken
2017

Advanced Technique Courses

Redken
2016

Advanced Technique Courses
2015

Cosmetology License -

Indiana State Board
08.2007

Regency Beauty Institute
Indianapolis, IN
06.2007

Indiana University-Purdue University Indianapolis
Indianapolis, IN
01.2006

High School Diploma -

Center Grove High School
Greenwood, IN
05.2005

Skills

Difference Maker

Premium Customer Service

Event Planning & Execution

Collegial & Decisive Leader

Creative Social Media Strategist

Meticulous Attention to Detail

Highly Organized & Process Driven

Dependable, Strong Work Ethic

Love of Continuous Learning

Proficient in Microsoft Programs

Proficient in Scheduling Programs (MangoMint, EnvisionCloud, others)

Timeline

Stylist, Level 2

Cobalt Blue Salon
10.2020 - 09.2023

Senior Stylist

KaRue Salon
06.2020 - 07.2020

Owner & Master Stylist

Urban Renewal
06.2017 - 12.2019

Master Stylist Bronze

Beauty Brands
04.2015 - 06.2017

Hair Designer

Headcase Salon
01.2010 - 04.2015

Stylist

Savvy Salon
06.2008 - 01.2010

Stylist

Posh Salon
11.2007 - 06.2008

Next Level Hairstylist Academy

Texas Cosmetology License

Educator Program

IDHair

Advanced Technique Courses

IDHair

Advanced Technique Courses

Redken

Advanced Technique Courses

Redken

Advanced Technique Courses

Cosmetology License -

Indiana State Board

Regency Beauty Institute

Indiana University-Purdue University Indianapolis

High School Diploma -

Center Grove High School
Nikki Hetzler