Nikki Hunter
Raleigh,North Carolina
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Account Representative position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Immunization Coordinator
North Carolina State University
Raleigh
01.2006 - Current
- Responsible for facilitating the flow of incoming immunizations and directing the verification flow
- Provide excellent customer service to students and parents by answering questions regarding incoming students' immunization requirements
- Worked remote during COVID pandemic and down to one remote day a week
- Communicate with students via secure messaging and phone regarding compliance status
- Develop reports for the Health Information Manager and Executive Committee
- Communicate with outside campus offices regarding university procedures
- Utilize expert knowledge of immunization and visa/citizenship requirements to resolve compliance issues in accordance with NC State laws
- Data entry in the Electronic Health Records (EHR)
- Schedule immunization and medical appointments
- Utilize multiple software systems including: Google Docs, Microsoft Word/Excel, Medicat, S-Fax, Reporter and North Carolina Immunization Registry
- Screen and key immunization documentation with detail and accuracy
- Import PDF’s into patients' EHR, checking for multiple identifiers
- Import and export electronic faxes.
- Medical Billing: Shadowing with department to help with insurance claims. Verified insurance eligibility and coverage for patients.
Medical Records
North Carolina State University
Raleigh
07.2005 - 01.2006
- Greet patients arriving for appointments
- Create and retrieve medical charts and re-file
- Coordinate student-worker tasks
- Manage online archival of medical records
- Manage process by which medical records were released to patients and providers
- Answer phone inquiries; problem solve issues related to protected health information (PHI).
- Managed medical records accurately, maintaining patient confidentiality and reducing retrieval time for essential information.
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
Counseling Center
North Carolina State University
Raleigh
06.2000 - 07.2005
- Schedule and canceled appointments in practice management system
- Filed dictation
- Retrieve and re-filed medical records
- Assist psychiatrists and psychologists with crisis intervention using clerical skills
- Grade career tests taken by students/patients
- Coordinate mail distribution.
Data Entry Operator
SC Data, Inc
Raleigh, NC
04.1999 - 12.1999
- Entered data for major pharmaceutical company in a timely, accurate manner.
- Compiled vendors’ prior records on microfiche for archiving. Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
- Compiled vendors’ prior records on microfiche for archiving.
Education
Medical Billing and Coding (Online) - Medical Billing An Coding
Wake Technical Community College
Raleigh, NC07.2025
Insurance Education Systems (IES) - Life Insurance
North Carolina Department of Insurance
Cary, NC03.2022
Cosmetology - Cosmetology
Wake Technical Community College
Raleigh, NC10.2017
High School Diploma -
W.G Enloe High School
Raleigh, NC06.1994
Skills
- Medicat EHR
- 20 Customer Service
- Medicat EHR
- Proficient in Microsoft and Google Applications
- HIPPA Certified
- Insurance Eligibility
- Monitoring and Evaluation
- Data Entry and analysis
- Immunization scheduling
- Teamwork and Collaboration
- Problem-Solving
- Data Management
Timeline
Immunization Coordinator
North Carolina State University
01.2006 - Current
Medical Records
North Carolina State University
07.2005 - 01.2006
Counseling Center
North Carolina State University
06.2000 - 07.2005
Data Entry Operator
SC Data, Inc
04.1999 - 12.1999
Medical Billing and Coding (Online) - Medical Billing An Coding
Wake Technical Community College
Insurance Education Systems (IES) - Life Insurance
North Carolina Department of Insurance
Cosmetology - Cosmetology
Wake Technical Community College
High School Diploma -
W.G Enloe High School