Nikki Imel
Virginia Beach,VA
Summary
Analytical and strategic Certified Nursing Assistant excited to continue learning. Excellent problem-solving and time-management skills. Organized, efficient, and always willing to go the extra mile to meet expectations.
Overview
11
11
years of professional experience
Work History
Shaper
Baker's Crust
02.2015 - 06.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Quality Fulfillment
Paradigm
02.2019 - 08.2021
- Improved order accuracy by diligently verifying product information and quantities before packaging.
- Expedited order processing times with the effective use of barcode scanning technology during picking and packing stages.
- Reduced shipping errors by thoroughly checking order details against inventory records prior to dispatch.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Maximized customer retention rates through reliable fulfillment strategies that consistently met or exceeded expectations on delivery timelines.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to complete timely orders and avoid delays.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept work areas neat, clean and free from debris.
Shift Supervisor
Kohr Bros
04.2012 - 10.2013
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
Education
Certification - Certified Nursing Assistant
Training Solutions
Norfolk, VA03.2024
GED -
Adult Learning Center
Virginia Beach, VA05.2021
Skills
- Multitasking Abilities
- Task Prioritization
- Decision-Making
- Critical Thinking
- Interpersonal Communication
- Organization and Time Management
- Problem-Solving
- Written Communication
Timeline
Quality Fulfillment
Paradigm
02.2019 - 08.2021
Shaper
Baker's Crust
02.2015 - 06.2023
Shift Supervisor
Kohr Bros
04.2012 - 10.2013
Certification - Certified Nursing Assistant
Training Solutions
GED -
Adult Learning Center
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