Experienced with managing administrative and support functions efficiently. Utilizes effective communication and problem-solving skills to enhance team productivity and achieve project goals. Strong understanding of organizational workflows and task prioritization, ensuring seamless operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant /Senior Lab Technician
Shoe Orthodontics
02.2018 - 01.2025
Provide orthodontic care to both children and adult patients
Performing full and limited bonding of brackets, instruction of orthodontic appliances, wire changes, clear aligners delivery and deboned procedures
Sterilization, radiology using vatech CBCT imaging software, use Itero and AlliedStar intra oral scanners for impressions, taking photos and mounting them into Ortho2 and Tops software, band and bond appliances
Prepping scans in EasyRX, Raywear and ULAB for printing of models
Printing models with a SprintRay3D printer
Manufacturing orthodontics appliances for patients
Maintained accurate records of purchase orders, invoices, and other relevant documentation for easy retrieval and reference for the lab
Submitting cases to outside labs and tracking to ensure cases would be received for patients bonding appointment such as Invisalign, Solventum, Spark, Angel Aligners, ULab, NeoLab, and LightForce
EFDA Extern
Family Smiles Dentistry, Dr. Diana Shoe
07.2021 - 01.2022
Prepare patients for dental procedures, and assist the dentist with sterilizing or disinfecting instruments, setting up instrument trays, and preparing materials
Expose intraoral dental diagnostic x-rays in accordance with all guidelines to ensure patient safety and taking intraoral photographs to help education
Take and record patient medical and dental histories and vital signs, and record treatment information in patient records
Provide postoperative instructions prescribed by the dentist and instruct patients in oral hygiene and plaque control programs with a friendly and engaging demeanor
Performing all EFDA duties under the supervision of a dentist
QDA /Oral Surgeon Assistant / OSHA Coordinator
Dental One Associates
04.2007 - 02.2018
Prepare patients for dental procedures, and assist the dentist with sterilizing or disinfecting instruments, setting up instrument trays, and preparing materials
Expose intraoral dental diagnostic x-rays in accordance with all guidelines to ensure patient safety and taking intraoral photographs to help education
Take and record patient medical and dental histories and vital signs, and record treatment information in patient records
Provide postoperative instructions prescribed by the dentist and instruct patients in oral hygiene and plaque control programs with a friendly and engaging demeanor
Help to submit dental claims to the insurance companies but mailing claim forms to insurance companies and NEA claims electronic attachment
Scheduled appointments and send reminders
Sending insurance documents, preparing bills and receiving payment for dental services
Make temporary crowns and place retraction cord
Hygienist Assistant / Certified Dental Assistant
Premier Dental Care
06.2005 - 04.2007
Scheduled appointments and send reminders using Appointy scheduling software, and fill in insurance documents, prepare bills and receive payment for dental services
Made preliminary impressions and occlusal registrations for mounting study casts, and mastered pouring, trimming, and polishing study casts
Fabricated and fit orthodontic appliances for patients, including bands, wires, and retainers
Cleaned teeth with dental instruments and finished with applications of fluoride
Assist in the management of dental and medical emergencies with professionalism and calm
Compliance Specialist - Research Quality Assurance at Pennsylvania State University - College of MedicineCompliance Specialist - Research Quality Assurance at Pennsylvania State University - College of Medicine