Nikki Lieto
East Haven,CT
Summary
Food Service Director with over 30 years of knowledge and experience in all aspects of the dietary department. I am someone who is respected and appreciated in this field, for all that I do and all that I have accomplished. I started my journey as a dietary aid and worked to advance myself to where I am today. I have been very successful in building dynamic teams that share the same customer service mindset as I do. I am very ambitious and always looking to grow in my field. The best part of my job is making a difference in our client's day and being able to put a smile on their faces.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Area Food Service Director
Regency House Of Wallingford
Wallingford, CT
06.2012 - Current
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Provided ongoing mentorship and coaching to kitchen staff members, fostering professional growth while maintaining a positive workplace environment.
- Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
- Provided support and training to other centers within the company.
Food Service Director
Ludlowe Center For Health & Rehab
Fairfield, CT
10.2008 - 06.2012
Food Service Director
Haven Healthcare Of New Haven
New Haven, CT
02.2001 - 10.2008
Food Service Director
Madison House Nursing And Rehabilitation
Madison, CT
02.1999 - 01.2001
Food Service Director
Talmadge Park Healthcare
East Haven, CT
04.1993 - 02.1999
Dietary Head Cook
Talmadge Park Health Care
East Haven, CT
03.1990 - 04.1993
Senior Dietary Aide
Talmadge Park Health Care
East Haven, CT
07.1988 - 03.1990
Education
No Degree - General Studies
Gateway Community College
New Haven, CT Skills
- Staff Leadership
- Sanitation Standards
- Staff Training and Development
- Ordering and Purchasing
- Customer Service
- Collaboration and Teamwork
- Reliable and Responsible
Accomplishments
Silver Plate Award for Best Food Service in the Company for multiple years
Certification
Dietary Manager Certificate
Serve Safe Certified
Timeline
Area Food Service Director
Regency House Of Wallingford
06.2012 - Current
Food Service Director
Ludlowe Center For Health & Rehab
10.2008 - 06.2012
Food Service Director
Haven Healthcare Of New Haven
02.2001 - 10.2008
Food Service Director
Madison House Nursing And Rehabilitation
02.1999 - 01.2001
Food Service Director
Talmadge Park Healthcare
04.1993 - 02.1999
Dietary Head Cook
Talmadge Park Health Care
03.1990 - 04.1993
Senior Dietary Aide
Talmadge Park Health Care
07.1988 - 03.1990
No Degree - General Studies
Gateway Community College