Nikki Luttrell
Bay Minette
Summary
Dynamic logistics professional with a proven track record at Ecovery LLC, excelling in supply chain management and vendor relationship management. Achieved significant cost savings through strategic negotiations while enhancing customer satisfaction by optimizing order fulfillment processes. Skilled in documentation and reporting, with a strong focus on continuous improvement and team development.
Overview
9
9
years of professional experience
Work History
Shipping Clerk
Standard Furniture Manufacturing Company
04.2016 - 07.2017
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
Logistics Coordinator
Louisiana Scrap Metal
09.2017 - 10.2019
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
- Ensured compliance with international shipping regulations, preventing legal issues and fines.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Built and established relationships with staff and vendors.
International Logistics Coordinator
Ecovery LLC
11.2019 - Current
- Reduced customs clearance delays by ensuring accurate documentation and timely communication with regulatory agencies.
- Monitored global trade regulations closely, adjusting company processes as necessary to maintain compliance and minimize delays.
- Negotiated volume-based discounts with carriers, reducing overall transportation costs without sacrificing service quality or speed.
- Maintained detailed records of all international shipments, ensuring company-wide transparency and facilitating accurate reporting for both internal stakeholders and regulatory agencies.
- Tracked orders and notified customers of status or potential delays.
Logistics Manager
Ecovery LLC
03.2022 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Drove continuous improvement initiatives in logistics department, fostering culture of innovation and efficiency.
Education
GED -
Coastal Alabama Community College
Bay Minette, AL04-2025
Skills
- Supply chain management
- Vendor relationship management
- Customer relations
- Documentation and reporting
- Coaching and mentoring
- Staff management
- Recruiting and hiring
- Operations oversight
- Cost analysis and savings
Timeline
Logistics Manager
Ecovery LLC
03.2022 - Current
International Logistics Coordinator
Ecovery LLC
11.2019 - Current
Logistics Coordinator
Louisiana Scrap Metal
09.2017 - 10.2019
Shipping Clerk
Standard Furniture Manufacturing Company
04.2016 - 07.2017
GED -
Coastal Alabama Community College
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