Dedicated Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Nikki Painter
Boise,ID
Summary
Overview
14
years of professional experience
Work History
Adam & Eve Stores/TAF Distributing
Head of Operations
2018.01 - 2024.03 (6 years & 2 months)
Job overview
- Reduced operational risks while organizing data to forecast performance trends.
- Monitored daily/monthly/yearly cash discrepancies and inventory shrinkage.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Orchestrated day-to-day operations for 24 stores across 13 states, overseeing all staff, management, and a team of 4 regional managers.
- Spearheaded the expansion team, personally constructing and launching 12 new locations.
- Managed external events and marketing initiatives to enhance brand presence.
- Authored and implemented company-wide Standard Operating Procedures, covering staff to upper leadership levels.
- Developed comprehensive training guides for staff members and managers.
- Facilitated communication between retail stores and distribution warehouse.
- Responsible for the hiring and termination processes of managers and upper leadership.
- Implemented monthly and quarterly staff incentive programs, driving sales and product movement.
- Established and maintained company standards for merchandising and sales language.
- Instrumental in taking the company from 7 stores in 4 states with $6 million in annual net sales to 24 stores in 13 states with an annual net sales of $26 million.
Anna O'briens
General Manager
2010.01 - 2017.03 (7 years & 2 months)
Job overview
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Led comprehensive oversight of daily bar and venue operations, encompassing strategic management of staffing, inventory control, marketing initiatives, live music events, promotions, and the procurement of new products.
Education
Kaiser High School Honolulu, HI
High School Diploma
06.2001
University Overview
Skills
- Customer Service
- Resource Allocation
- Operations Oversight
- Operational Excellence
- Direct Sales
- Sales Tracking
- Strategic Planning
- Product Development
- Customer Service Management
- Revenue Growth
- Employee Scheduling
- Database Maintenance
- Organizational Development
- Inventory Management
- Performance Evaluations
- Training Management
- Marketing Strategies
Timeline
Head of Operations
Adam & Eve Stores/TAF Distributing
2018.01 - 2024.03 (6 years & 2 months)
General Manager
Anna O'briens
2010.01 - 2017.03 (7 years & 2 months)
Kaiser High School
High School Diploma
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