Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
RegisteredNurse

Shanequia “Nikki” Scott

RPM Specialist
AL

Summary

Compassionate and service-oriented healthcare professional with over 10 years of experience supporting patients across diverse settings. Skilled in care coordination, patient education, and advocacy to help individuals navigate complex healthcare systems and access the resources they need. Adept at building rapport, assessing patient needs, and collaborating with multidisciplinary teams to improve health outcomes. Committed to delivering empathetic, patient-centered support while upholding the highest standards of confidentiality and professionalism.

Overview

12
12
years of professional experience

Work History

RPM Specialist

Premier Cardiology
Enterprise , AL
01.2023 - Current
  • Monitor and assess patient health data to proactively identify trends and potential health concerns, ensuring timely intervention and follow-up.
  • Serve as a primary point of contact for patients, providing education on chronic disease management, device usage, and self-care practices.
  • Maintain regular outreach to build trust and support patients in understanding and navigating their treatment plans.
  • Coordinate care by communicating patient needs and changes in condition with providers, pharmacies, and other healthcare partners.

Medical Assistant

Premier Cardiology
Dothan, Alabama
08.2017 - Current
  • Assisted patients through the care process by rooming, collecting medical histories, and explaining procedures and next steps in their visit.
  • Educated patients about prescribed medications, heart health, and self-care after hospitalizations.
  • Conducted vital signs, EKGs, and other assessments to support providers in delivering comprehensive care.
  • Helped coordinate follow-up appointments, referrals, and resources to support patient health goals.

Medical Records Specialist

Premier Cardiology
Enterprise , AL
09.2019 - 12.2022
  • Answered inquiries regarding the status of patient records or their availability.
  • Acted as a liaison between patients, providers, and insurance companies to facilitate access to medical records and ensure continuity of care.
  • Protected patient privacy by adhering to HIPAA regulations while efficiently handling requests and documentation.

Medical Coder

Premier Cardiology
Enterprise , AL
08.2021 - 12.2022
  • Reviewed and abstracted patient records to accurately code diagnoses and procedures, ensuring proper reimbursement and compliance.
  • Collaborated with healthcare providers to clarify documentation and improve record accuracy.
  • Coded diagnoses and procedures from patient medical records using ICD-10-CM and CPT-4 codes.

Certified Nursing Assistant

Extendicare
Dothan, AL
09.2013 - 09.2017
  • Provided compassionate assistance with daily living activities, supporting patients’ comfort, dignity, and understanding of their care plans.
  • Observed and reported changes in condition, contributing to timely interventions and coordinated care.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.

Education

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy

Medical Assistant - Medical Assistant

Fortis College

Skills

  • Patient data analysis
  • Chronic disease management
  • Patient education
  • Care coordination
  • Vital signs assessment
  • Electronic health records
  • HIPAA compliance
  • Communication skills
  • Time management
  • Team collaboration
  • Critical thinking
  • Attention to detail

Personal Information

Timeline

RPM Specialist

Premier Cardiology
01.2023 - Current

Medical Coder

Premier Cardiology
08.2021 - 12.2022

Medical Records Specialist

Premier Cardiology
09.2019 - 12.2022

Medical Assistant

Premier Cardiology
08.2017 - Current

Certified Nursing Assistant

Extendicare
09.2013 - 09.2017

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy

Medical Assistant - Medical Assistant

Fortis College
Shanequia “Nikki” ScottRPM Specialist