Nikki Simon
Halethorpe,MD
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Receptionist
Restaurant Depot
Baltimore, MD
11.2023 - Current
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Verified visitors' identification cards before allowing access to the building.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
Education
High School Diploma -
Glenburnie High School
Glen Burnie, MD05-2006
Skills
- Time management skills
- Cash register systems
- ID verification
- Patience and empathy
- Receipt handling
- Scanner operations
- Training and onboarding
- Merchandise exchange
- Inventory control
- Cleaning and sanitizing
- Checkout monitoring
- Purchase assistance
- Online orders preparation
- Refund handling
- Transaction handling
- Money handling
- Customer service
- Sales transactions
- Customer service excellence
- Refunds and exchanges
- Team collaboration
- Written and verbal communication
- Cash handling expertise
- Empathy and patience
- Customer assistance
Languages
Spanish
Limited
English
Professional
References
References available upon request.
Timeline
Receptionist
Restaurant Depot
11.2023 - Current
High School Diploma -
Glenburnie High School