Nikki Swartz

• Delivered food orders efficiently while adhering to safety and traffic regulations.
• Navigated delivery routes using GPS technology to ensure timely arrivals.
• Communicated effectively with customers regarding order status and delivery updates.

Managed incoming cash, checks, and rewards coupons by accurately entering them into Costco's system and preparing bank deposits for the closing manager on duty. Answered external phone calls and assisted with additional tasks as directed by the manager during slower periods. Folded clothing, assisted customers in locating items, and supported other departments in maintaining a tidy environment.

• Supervised daily activities, ensuring a safe and engaging environment for children.
• Developed and implemented age-appropriate educational activities to foster learning and development.
• Coordinated meal planning and nutrition, promoting healthy eating habits among children.
• Managed transportation logistics for school drop-offs and extracurricular activities efficiently.

Reviewed medical records requests to determine eligibility for processing or rejection based on governmental regulations. Scanned approved requests into the system for further processing. Scanned rejected requests for return to requestors. Communicated with businesses, doctor's offices, and patients via phone, email, and fax.

Assisted with reception duties in a management company for anesthesiologists by greeting doctors and answering phone calls. Ordered office supplies and created labels for various needs. Handled incoming and outgoing mail, including preparing FedEx shipments and using postal meters for document delivery. Supported multiple departments such as human resources, payroll, and accounting by entering bank deposits into accounting systems and QuickBooks. Input names and addresses of patients for check refunds and printed checks for patient reimbursements. Processed invoices, scanned and filed doctors' state and federal licenses, and sent cash balance plans to the appropriate doctors via email and mail. Monitored retirement statements by checking totals monthly for accuracy.

Achieved high customer satisfaction by effectively managing jewelry and soft-lines department. Improved operational efficiency through strategic oversight of customer service and cash office functions. Streamlined online order fulfillment by optimizing merchandise selection and shipping logistics.

Achieved efficient scheduling and hiring for a team of over 20 employees, enhancing workforce productivity. Streamlined food and liquor ordering processes, contributing to inventory management. Optimized payroll and money deposit procedures, ensuring financial accuracy. Facilitated smooth onboarding of new employees into the system, improving team integration. Enhanced customer experience through effective cashiering and bartending. Successfully managed restaurant opening and closing operations, maintaining operational standards. Delivered exceptional service as a delivery driver. Prepared high-quality meals as a cook. Elevated service standards as wait staff. Captured customer orders via phone, improving order accuracy.