Nikki Wesley
Las Vegas,NV
Summary
Highly influential professional with a wide range of platform expertise and a thorough understanding of business and audience demands. Committed to producing captivating content and visually striking layouts that capture attention, generate traffic, and achieve objectives. Regarded as an innovative leader in the field of digital media.
Overview
14
14
years of professional experience
Work History
Social Media Content Creator
Instagram
Las Vegas, NV
04.2019 - Current
- I have the opportunity to connect with audiences around the world and inspire them to try new recipes and techniques.
- Spend time exploring different recipes, techniques, and cuisines to expand my knowledge and repertoire.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Exercised portion control for items served, eliminating waste.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Checked quality of food products to meet high standards.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
- Organized special events such as banquets or buffets requiring complex menus or decorations.
Customer Service Representative
VRI Research
Las Vegas, NV
02.2024 - 06.2024
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
Cocktail Waitress
Hustler Hollywood
Las Vegas, NV
12.2018 - 03.2019
- Took drink orders from tables and bar area and relayed to bartenders.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained tidiness and organization throughout bar area.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Cocktail Server
le, The Nerd
Las Vegas, NV
06.2017 - 04.2018
- Have knowledge of bar supplies and common drinks while making suggestions to customers
- Taking orders and serving beverages to customers
- Clean tables and ring up drink orders via POS
- Monitor and observe customers experience in the establishment
- For bo le service , up sale and have sufficient mixers ; Will often make drinks using the tables liquor of choice and have excellent presentation.
Cocktail Server
Bo le Service, Freezone
Las Vegas, Nevada
05.2017 - 09.2017
- Bring alcoholic drinks to the guests of the club / bar and make sure the guests are satisfied with their beverages
- Help clean the bar area and assist with opening and closing procedures
- For bo le service, up sale and have sufficient mixers ; Will often make drinks for the tables liquor of choice while having excellent presentation.
Pit Table Games Dealer
Rio All Suite Hotel and Casino
Las Vegas, NV
07.2016 - 05.2017
- Train new dealers
- Participate in games for gambling establishments to provide the minimum complement of players at a table
- Answer questions about game rules and casino policies
- Maintain a friendly and professional appearance
- Offer the highest level of customer service
- Exchange paper currency for playing chips or coin money
- Check to ensure that all players have placed bets before play begins.
Party Pit Table Games Dealer, SLS Las Vegas
Las Vegas, NV
08.2016 - 01.2017
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game
- Stand behind a gaming table and deal the appropriate number of cards to each player
- Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack
- Exchange paper currency for playing chips or coin money
- Check to ensure that all players have placed bets before play begins
- Start and control games and gaming equipment, and announce winning numbers or colors
- Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won
- Open and close cash floats and game tables
- Answer questions about game rules and casino policies
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
FOH/BARISTA/CASHIER
THE BLIND PIG AT THE PANORAMA TOWERS, LAS VEGAS
Las Vegas, NV
08.2014 - 12.2015
- Responsible for all customer service areas that involve interacting with, serving and cashing out dining guests from the moment they walk into the door until dining is complete and the guest leaves
- Se ing up the restaurant , ensuring the premises are clean.
Shift Manager
MCDONALD'S, LAS VEGAS
04.2011 - 07.2014
- Serve safe certified, Certified Food Safety Manager Health Card Planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting
- McDonald's standards, monitoring safety,security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too
- Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
Server/Hostess
Hooters Girl, Hooters
Las Vegas, Nevada
08.2013 - 09.2013
- Primary responsibilities of Hooters Server include serving food and drinks and accommodating every need of customers in a very friendly and courteous manner
- They also need to greet customers as they enter or leave the restaurant, answer questions, provide helpful suggestions to customers with regards to food, drinks, and overall customer service.
Sales Associate/ Model
HOLLISTER CO
, NEVADA
06.2010 - 07.2013
- Greet and welcome all customers upon entering the store
- Maintained store by restocking and cleaning, and also ran as a cashier.
Sales Associate
VANS SHOES
, NEVADA
09.2011 - 01.2012
- Examine merchandise to ensure correct pricing and display, and that it functions as advertised
- Visit retailers and sales representatives to promote and gather information.
Cocktail Waitress
Scores Las Vegas
Las Vegas, NV
- Took drink orders from tables and bar area and relayed to bartenders.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Calculated charges, issued table checks and collected payments from customers.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Maintained tidiness and organization throughout bar area.
Education
High School Diploma -
SIERRA VISTA HIGH SCHOOL
NEVADA06.2010
Some College (No Degree) - Real Estate
Keller Williams Realty
UNITEDSkills
- Research
- Social Media Posting
- Social Media Management
- Social Media Marketing
- Stock Photography
- Community Management
- Content Production
- Video Editing
- Marketing Strategies
- Workforce Management
- Strategic Planning
- Financial Management
- Team Leadership
- Negotiation
- Data Collection
- Data Entry
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
VRI Research
02.2024 - 06.2024
Social Media Content Creator
Instagram
04.2019 - Current
Cocktail Waitress
Hustler Hollywood
12.2018 - 03.2019
Cocktail Server
le, The Nerd
06.2017 - 04.2018
Cocktail Server
Bo le Service, Freezone
05.2017 - 09.2017
Party Pit Table Games Dealer, SLS Las Vegas
08.2016 - 01.2017
Pit Table Games Dealer
Rio All Suite Hotel and Casino
07.2016 - 05.2017
FOH/BARISTA/CASHIER
THE BLIND PIG AT THE PANORAMA TOWERS, LAS VEGAS
08.2014 - 12.2015
Server/Hostess
Hooters Girl, Hooters
08.2013 - 09.2013
Sales Associate
VANS SHOES
09.2011 - 01.2012
Shift Manager
MCDONALD'S, LAS VEGAS
04.2011 - 07.2014
Sales Associate/ Model
HOLLISTER CO
06.2010 - 07.2013
Cocktail Waitress
Scores Las Vegas
High School Diploma -
SIERRA VISTA HIGH SCHOOL
Some College (No Degree) - Real Estate
Keller Williams Realty
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