Summary
Overview
Work History
Education
Skills
Work Availability
BusinessAnalyst

Nikki Whittler

Canton,MI

Summary

Hardworking and passionate job seeker proficient in writing and editing and strong organizational skills eager to secure entry-level Software Quality Analyst position.

Overview

13
13
years of professional experience

Work History

Software QA Engineer (Intern)

Careerist
01.2023 - Current
  • Providing software manual QA services on several web & mobile applications.
  • Creating test cases based on the reading, interpretation and analysis of the product requirement document.
  • Performing exploratory manual testing when no product requirement document is present.
  • Creating & filing test cases in the Test Rail application.
  • Documenting testing procedures for developers and future testing use.
  • Utilization of Jira defect tracking tool application for documentation of tests cases that result in issues (bugs).
  • Reporting updates during regression testing.
  • Performing Functional, Non-Functional & UI testing. Familiarized with all software testing types & methodologies.
  • Utilization of defect (bug) life cycle process.
  • Collaboration with scrum master to establish, meet and maintain quality assurance thresholds based on best-practice tools.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.

Corrections Officer

State Of Michigan Department Of Corrections
11.2010 - 02.2023
  • Prepared written records and wrote disciplinary reports (tickets) for prisoners' rule infractions.
  • Conducted pat downs and strip searches of prisoners, staff and visitors to prevent contraband from entering facility.
  • Conducted prisoner count twice during shift; transmitted count totals to control center officer on computerized equipment via specialized software built to account for the whereabouts of each and every prisoner.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Effectively interacted with staff, offenders & visitors to maintain safety & security within facility.
  • Counted inmates in response to potential security breaches.
  • Supervised inmates during all activities, work assignments and transfers to monitor compliance/implement corrective actions.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Conducted thorough searches of prisoners, visitors, employees, mail, packages, cellblocks, and other structures for such prohibited items as critical tools, weapons, drugs, or other contraband.
  • Observed small to large populations of prisoners' activities to detect unusual or prohibited behavior and/or potential threats to safety and security.
  • Observed and appropriately responded to critical incidents, such as prisoner disturbances, assaults on employees & prisoners or other situations that threaten the security of the facility.
  • Controlled entry and exit from facility; identified employees, visitors and law enforcement personnel entering facility; escorted and monitored visitors while in facility.
  • Maintained stable, interpersonal dynamics with prisoners & staff.

Education

Certificate of Completion - Manual QA

Careerist
Miami, FL
07.2023

Some College (No Degree) -

Oakland Community College
Bloomfield Hills, MI

High School Diploma -

Cass Technical High School
Detroit, MI

Skills

  • Writing/editing proficiency
  • Software Development Tools: JIRA, Test Rail
  • Web and Mobile Application QA
  • Test Case Development & Management
  • Software Functionality Feedback
  • Passionate About Quality
  • High Organizational Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Similar Profiles

CREATE PROFILE
Nikki Whittler