Summary
Overview
Work History
Education
Skills
Languages
Volunteer Work
Timeline
Generic

Nikki Yu

Little Neck,NY

Summary

Dedicated business administration student at Queens College with a solid background in sales and customer service. Proven track record in operating cash registers, stocking merchandise, and delivering exceptional service. Known for strong organizational skills, punctuality, and a proactive approach within team environments. Aiming to leverage academic knowledge and practical experience to contribute effectively in a professional setting.

Overview

5
5
years of professional experience

Work History

Restaurant Team Member

Joju
Flushing, NY
08.2024 - Current
  • Provided information to customers regarding store offerings.
  • Ensured correct money count in the cash drawer at the commencement of each shift.
  • Processed customer transactions including receipts and refunds.
  • Stocked shelves with merchandise when needed.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.

Cashier/Customer Service Associate

Shoprite of New Hyde Park
New Hyde Park, New York
07.2021 - 03.2022
  • Trained new hires on sales processes, customer service, and POS systems
  • Managed and processed sales transactions, interface with customers, and provided a high-quality shopping experience for guests

Cashier/Server

BBQ Chicken
Little Neck, NY
06.2019 - 03.2020
  • Welcomed customers and addressed inquiries regarding products and services.
  • Handled payment processing via multiple methods.

Education

BBA - Business Administration

Queens College
Queens, NY
12-2025

High School Diploma -

Benjamin N. Cardozo High School
Bayside
07-2021

Skills

  • Communication
  • Customer service
  • Time management
  • Interpersonal skills
  • Attention to detail
  • Upselling strategies
  • Cash handling expertise
  • Food preparation

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Professional

Volunteer Work

Friends Church - Little Neck, NY - 2016

  • Assisted elementary and middle school students with homework and studying for tests as well as helping with story time, break time, and lunch and snack time.

Timeline

Restaurant Team Member

Joju
08.2024 - Current

Cashier/Customer Service Associate

Shoprite of New Hyde Park
07.2021 - 03.2022

Cashier/Server

BBQ Chicken
06.2019 - 03.2020

BBA - Business Administration

Queens College

High School Diploma -

Benjamin N. Cardozo High School
Nikki Yu