Claritza Lopez
Port St Lucie
Summary
Enthusiastic team member with strong skills in customer service and multitasking. Adaptable to anything and a quick learner with a proven ability to collaborate effectively with colleagues during high-volume periods, enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Papa John's Pizza
Port St. Lucia
06.2024 - Current
- Delivered exceptional customer service during high-volume dining periods.
- Maintained clean and organized workstations to ensure smooth service flow.
- Collaborated with team members to fulfill customer orders promptly.
- Handled cash transactions and processed payments to facilitate quick customer checkouts.
- Provided quality service with a friendly demeanor to enhance customer experience.
- Assisted in taking customer orders while offering recommendations.
- Operated POS terminals for order input, bill splitting, and total calculations to enhance order accuracy.
- Answered phone calls promptly and addressed customer inquiries courteously.
Education
High School Diploma -
St Lucie West Centennial Highschool
Port St. Lucie Florida 05-2026
Skills
- Customer service
- Team collaboration
- Problem resolution
- Multitasking
- Workstation organization
- Microsoft Office proficiency
- Microsoft office
- Effective communication
- Verbal communication
- Written communication
- Team management
- Leadership
- Communication
- Excellent communication
Certification
- CMAA certification
- CPR certification
Timeline
Restaurant Team Member
Papa John's Pizza
06.2024 - Current
High School Diploma -
St Lucie West Centennial Highschool