Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Davila

Ashley Davila

Chicago,IL

Summary

Dynamic and dedicated Restaurant Team Member with a strong work ethic and exceptional customer service skills honed at Olive Garden. Proven ability to enhance guest experiences through efficient service and teamwork, while maintaining high standards of cleanliness and food safety. Committed to fostering a positive environment and ensuring order accuracy.

Overview

5
5
years of professional experience

Work History

Restaurant Team Member

Olive Garden
10.2021 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Restaurant Team Member

Jimmy John's
02.2021 - 10.2021
  • Processed customer payments and balanced cash drawers.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Monitored food quality and freshness throughout day.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cleaned and organized kitchen, dining and service areas.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

Restaurant Team Member

Buffalo Joe's
12.2019 - 02.2021
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Education

Psychology

City College of Chicago Harry S Truman
Chicago, IL

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking orders
  • Cash handling expertise
  • Order taking
  • Food preparation
  • Guest experiences
  • Supply restocking
  • Food safety measures
  • Team member support
  • POS operation
  • Positive and professional
  • Dining customer service
  • Guest engagement
  • Order accuracy
  • Exceptional customer service
  • Customer service
  • Strong work ethic
  • Table service

Timeline

Restaurant Team Member

Olive Garden
10.2021 - Current

Restaurant Team Member

Jimmy John's
02.2021 - 10.2021

Restaurant Team Member

Buffalo Joe's
12.2019 - 02.2021

Psychology

City College of Chicago Harry S Truman

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Ashley Davila