Jasmin Maldonado
Los Fresnos,TX
Summary
Results-driven professional with extensive experience in Food Service, specializing in efficient Order Management and exceptional Customer Service. Proven ability to maintain smooth operations and timely delivery in fast-paced environments. Demonstrated skills in Multitasking, Communication, and Problem-Solving. Committed to continuous improvement and achieving business objectives.
Overview
6
6
years of professional experience
Work History
Togo Specialist
Olive Garden
07.2019 - Current
- Resolved customer concerns to enhance service quality in high-pressure environments.
- Communicated menu options effectively during to-go calls, improving customer satisfaction.
- Collaborated with kitchen staff to ensure timely food order completion.
- Maintained accurate cash transactions and accounted for daily sales receipts.
- Streamlined online ordering by swiftly adapting to new technology platforms.
- Executed thorough order reviews, ensuring accuracy before delivery to customers.
- During holidays, pushed out over 100 orders in a shift.
Seasonal Worker
Best Buy
10.2023 - 12.2023
- Built strong coworker relationships through effective communication and teamwork efforts.
- Maintained professionalism and positivity during the busy holiday season.
- Ensured customer satisfaction through composure during peak service hours.
- Addressed customer inquiries about product availability proactively and efficiently.
- Met tight deadlines by prioritizing and completing essential tasks effectively.
- Collaborated with teams to improve workflow and operational efficiency.
- Holidays meant picks of 300 orders or more.
Server
Parry's Pizzeria
07.2023 - 10.2023
- Boosted customer satisfaction by effectively managing multiple tables during peak hours.
- Facilitated restaurant opening, gaining valuable insights into workplace dynamics.
- Prioritized customer needs by actively listening and promptly addressing requests.
- Sustained high service standards while juggling tasks in a fast-paced environment.
- Enhanced dining experiences through attentive service and personalized guest interactions.
- Collaborated with team members to streamline service processes and increase efficiency.
- Busy hours and days would lead to the balancing of at least 4 to 5 tables at once.
Education
Bachelors - Statistics, Business
University of Texas Rio Grande Valley
Brownsville, TX12.2026
High School Diploma -
Los Fresnos High School
Los Fresnos, TX05.2020
Skills
- Phone Etiquette
- Excellent communication skills
- Initiative-taking
- Money Handling
- Time management
- Teamwork
- Problem solving skills
- Adaptability
- Professionalism
- Strong multitasking
- Quick learner
- Goal oriented
Timeline
Seasonal Worker
Best Buy
10.2023 - 12.2023
Server
Parry's Pizzeria
07.2023 - 10.2023
Togo Specialist
Olive Garden
07.2019 - Current
Bachelors - Statistics, Business
University of Texas Rio Grande Valley
High School Diploma -
Los Fresnos High School