NIKKI ANDREA DELA CRUZ
Philadelphia,Pennsylvania
Summary
Experienced healthcare professional prepared for critical care responsibilities. Strong background in patient assessment, emergency response, and advanced life support. Proven track record in team collaboration, ensuring optimal patient outcomes in high-pressure environments. Reliable, adaptable, and highly skilled in patient care, with focus on effective communication and quick decision-making.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Critical Care Nurse
Temple University Hospital
Philadelphia, Pennsylvania, USA
05.2024 - Current
- Provided high quality care for acute patients with diversified needs in the ICU department.
- Performed assessments and appropriate medical interventions as needed.
- Effectively communicated and collaborated with interdisciplinary team members to ensure desired patient outcomes.
- Assessed and monitored patients’ neurological status, pain levels and performed NIHSS assessment to stroke patients.
- Floated to other critical care units and handled patients with respiratory, burn, surgical and cardiac cases.
- Temple University Hospital (TUH) in Philadelphia, Pennsylvania is an academic medical center in the United States which is a part of the healthcare network Temple Health. It is the chief clinical training site for the Temple University School of Medicine. The hospital currently has a 722-bed capacity that offers comprehensive inpatient and outpatient services to the surrounding community, and highly specialized tertiary services in the Delaware Valley.
- Unit: Neuro Surgical ICU
Nurse First Response/ Nurse Utilization and Clinical Advisor Service Analyst II
Conduent
Cebu City, Philippines
02.2023 - 03.2024
- Provided immediate expertise to accurately assess the severity of a workplace injury and recommended the best course of action.
- Assisted in getting the patient to the right level of care with the right provider in the right place at the right time.
- Educated patients in their work-related injuries and reduce risks when there are medical complications.
- Assessed and triaged using the nursing process and approved guidelines to assist in obtaining the appropriate level of care and/or self-care advice.
- Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum — creating exceptional outcomes for its clients and the millions of people who count on them. The company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical services. Through a dedicated global team of approximately 60,000 associates, process expertise and advanced technologies, Conduent solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways, including delivering 43% of nutrition assistance payments in the U.S., enabling 1.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 12 million tolling transactions every day.
- Duties: Nurse Triage
Critical Care Nurse
Chong Hua Hospital
Cebu City, Philippines
12.2017 - 02.2023
- Monitored vital signs and ensured the proper functions of feeding tubes, ventilators, catheters and other life support equipment.
- Attended to the patient’s overall needs, such as feeding, bathing and grooming, dressing replacement, medication intake, and comfort.
- Monitored vital signs and responded promptly to changes in patient status.
- Handled COVID patients and applied therapeutic or necessary intervention such as: Administering sedation medications, close monitoring for vital signs, RASS and other life threatening unusually, Positioning to prone and collaboration with another department for other tests.
- Administered critical care interventions for patients in life-threatening conditions.
- Chong Hua Hospital is the home of the region’s top specialists and sub specialists. They are pleased to be the referral hospital of choice for physicians and patients seeking the highest level of quality healthcare. With their 660 beds and our state-of-the-art facilities and equipment, we are considered as one of the biggest, most advanced, fully integrated and comprehensive healthcare facility systems in the Visayas and Mindanao. They are recognized by the Province and City of Cebu as an industry leader as well as commended by the Department of Health for rendering excellent services and facilities at par with those of the most respected hospitals in the world.
- Unit: General ICU, Neuro ICU
Pediatric Nurse
The City School International
Nal Al Hamar, Dubai, United Arab Emirates
01.2014 - 10.2017
- Educated families on pediatric health issues and preventive care, enhancing community health awareness.
- Monitored patient progress, documenting changes in condition and communicating findings to medical staff promptly.
- Observed proper hygiene and safety rules for the students.
- Administered medications and treatments per physician orders, ensuring adherence to safety protocols.
- Developed individualized care plans in collaboration with healthcare team, addressing patient needs effectively.
- The City School was established in 1978 and the years of experience. It offers the National Curriculum for England supplemented by UAE Ministry of education. The school is geared to prepare students for British IGCSE examination.
- Duties: Clinic Nurse
Education
Bachelor of Science in Nursing -
Southwestern University
Cebu City, Philippines03-2013
Skills
- Clinical judgment
- Compassionate care
- Airway management
- Intravenous therapy
- Advanced cardiovascular life support (ACLS)
- Reliable and responsible
Certification
- ACLS March 2026
- BLS March 2026
- NIHSS March 2026
- Trauma Education Bundle 2025-2026
- Stroke Education 2025
- ECG Pharma October 2024
- Charge Nurse Training July 2022
- Moderate Sedation July 2022
- Nurse Preceptorship Training March 2022
- Central Line Training May 2021
Timeline
Critical Care Nurse
Temple University Hospital
05.2024 - Current
Nurse First Response/ Nurse Utilization and Clinical Advisor Service Analyst II
Conduent
02.2023 - 03.2024
Critical Care Nurse
Chong Hua Hospital
12.2017 - 02.2023
Pediatric Nurse
The City School International
01.2014 - 10.2017
Bachelor of Science in Nursing -
Southwestern University
Specific Hospital/Work Information
- Temple University Hospital, Pennsylvania, PA
- Chong Hua Hospital, Cebu Philippines