NIKKII DOLCÉ
Houston,TX
Summary
Dedicated and compassionate Registered Nurse (RN, BSN) with progressive experience delivering high-quality patient care across diverse populations. Skilled in researching and implementing evidence-based practices to improve patient outcomes and support families and communities. Proven ability to navigate complex care needs with empathy, precision, and collaboration. Actively seeking new opportunities that prioritize building strong, effective relationships—both internally within care teams and externally with patients—to advance primary care initiatives and promote holistic well-being.
Overview
17
17
years of professional experience
3
3
Certification
Work History
RN Case Manager
Memorial Hermann Greater Heights Hospital
01.2024 - Current
- Coordinated patient care plans with interdisciplinary teams to enhance health outcomes.
- Assessed patient needs and developed individualized treatment plans for diverse populations.
- Monitored patient progress and adjusted care strategies based on clinical evaluations.
- Educated patients and families on disease management and available resources for support.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Educated patients and caregivers on healthcare protocols and processes.
Transfer Center RN
Robert Wood Johnson Barnabas Hospitals
11.2021 - 11.2023
- Coordinating patient placement, communication, and family care needs across multiple outreach and network facilities for admissions and transfers
- Managing patients across the healthcare continuum to achieve optimal clinical, financial, and operational outcomes
- Ensuring that post-incident safety precautions and protocols are completed and logged in a timely manner
- Partnering with team members to prepare, outline, and coach models that assist with reaching and reporting key performance indicators (KPIs)
- Serving as liaison across multiple internal teams to support immediate resolution by scheduling routine meetings to clarify business objectives
- Providing advice and best practices as a resource to assist colleagues with proper patient transfer procedures while building rapport and maintaining a positive working environment
- Demonstrating knowledge of codes, reports, control practices to support and roadmap measurable outcomes
- Proficient in processing Central Logic database, telephone systems, Bed Management/Registration systems
Transfer Center RN
HCA Gulf Coast Division
05.2019 - 10.2021
- Achieved exceptional documentation reviews resulting in scores of 90% and above based on careful evaluation and accuracy
- Promoted a positive workflow environment by establishing great rapport amongst unit members, physicians and external colleagues to ensure smooth transfers processing
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline communication processes.
- Collaborated with nursing staff to provide care to completion in lieu of staff availability
Thoracic Oncology Nurse
MD Anderson Cancer Center
08.2017 - 05.2019
- Demonstrated care for an average of 4 patients within the thoracic surgical oncology intermediate care unit.
- Recognized as preceptor for 4 nursing students during their completion of nursing program.
- Planned workflow process as Relief Resource Nurse.
- Educated patients and families on treatment protocols, side effects, and self-care strategies for improved outcomes.
- Mentored junior nursing staff in best practices for oncology care and patient management techniques.
- Administered chemotherapy and other cancer treatments, ensuring accurate dosing and proper patient education.
- Reduced medication errors by closely monitoring patients for adverse reactions and promptly reporting concerns to physicians.
Hemodialysis Training RN
DaVita Med Center at Home
11.2014 - 08.2017
- Educated patients on safe and proper hemodialysis administration.
- Collected and maintained patient prescriptions and lab results to create plan of care aimed to implement the best plan of action for optimal conditions at home based on patient interactions.
- Provided respite care for patient partners.
- Studied and completed in-person course created to educate onboarding staff on dialysis training. (Preceptor University)
- Keynote speaker at local dialysis conference. (Texas)
ICU Travel RN
Randstad Healthcare
04.2014 - 11.2014
- Monitored the matriculation of 2 nurse residents as preceptor and mentor. (Johns Hopkins)
- Demonstrated care for 2-3 patients in medical surgical ICU (MD Anderson Cancer Center)
RN Staff Nurse
Cornerstone Hospital Group
09.2013 - 04.2014
RN Staff Nurse
Memorial Hermann
07.2012 - 03.2014
RN Staff Nurse
Univ. of TX Medical Branch Galveston
12.2010 - 06.2012
Education
Bachelor of Science - BSN
Bethel College of Nursing
N. Newton, KS01.2008
Bachelor of Arts - Human Development, Family Life, Community Development
University of Kansas
Lawrence, KS01.2004
Graduate Certificate - Health Informatics
UT Health Houston
Houston05-2024
Skills
- Patient Transfer/Flow Coordination, Patient Education, Critical Thinking, Research, Leadership, Family Care, Advocacy, Data Analysis, Learning and Development (L&D), Delegation, Negotiation, Needs Assessment,
- Care coordination, Presenting, Mentoring, Customer Service, Precepting, Written and Verbal Communication, Empathy, Accuracy, Detail Oriented, Collaboration, Accountability, Stakeholder Engagement, Advising, Clinical Competence, Active Listening, Fast Paced Working Environments, Implementation
- Epic ABOUT (Central Logic) MediTech CERNER Microsoft Suite
Affiliations
- Member of the Board of Directors for Houston Haitians United , Houston, Texas
- Member of Yoga Alliance-Yoga Teacher
Certification
- National Board for Case Management Accredited Case Manager -RN
- Registered Nurse (RN)
- Certified and Registered Yoga Teacher -RYT200hr
Timeline
RN Case Manager
Memorial Hermann Greater Heights Hospital
01.2024 - Current
Transfer Center RN
Robert Wood Johnson Barnabas Hospitals
11.2021 - 11.2023
Transfer Center RN
HCA Gulf Coast Division
05.2019 - 10.2021
Thoracic Oncology Nurse
MD Anderson Cancer Center
08.2017 - 05.2019
Hemodialysis Training RN
DaVita Med Center at Home
11.2014 - 08.2017
ICU Travel RN
Randstad Healthcare
04.2014 - 11.2014
RN Staff Nurse
Cornerstone Hospital Group
09.2013 - 04.2014
RN Staff Nurse
Memorial Hermann
07.2012 - 03.2014
RN Staff Nurse
Univ. of TX Medical Branch Galveston
12.2010 - 06.2012
Bachelor of Science - BSN
Bethel College of Nursing
Bachelor of Arts - Human Development, Family Life, Community Development
University of Kansas
Graduate Certificate - Health Informatics
UT Health Houston
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