Urban hiking with dogs
Nikko Moy
Costumer Care Specialist
Chicago,IL
Summary
Goal-oriented online shop owner offering eight years of experience in field focused on niche customer sales. Facilitates positive customer communication and resolves problems quickly. Knowledgeable about pricing, marketing, and photographing properties.
Overview
5
5
years of post-secondary education
24
24
years of professional experience
Work History
Stay-At-Home Parent
Family
Chicago, IL
03.2010 - Current
- Served as liaison between parents, teachers and principal during Great Lockdown of 2020. Created learning pods for families attending Chicago Montessori School to ensure success of remote learning during first month of lockdown.
- Organized and ran afterschool program via Chicago Park District for Gateway Montessori School students.
- Assisted in website development for Gateway Montessori School
- Manage household finances including budgets, billing, investments and maintaining excellent credit scores of 800+.
Founder & Owner of E-Commerce Art Gallery
Ashes & Milk
Chicago, IL
10.2008 - 03.2016
- Created unique brand and web experience that was featured in Young Guns, Martha Stewart, Chicago Magazine, Chicago Tribune, Design*Sponge, Apartment Therapy, and others.
- Recruited 28 artists to work in consignment system to create unique products exclusive to Ashes & Milk. Maintained multi-year relationships with artists. Curated online art gallery and sourced work internationally via email and in person.
- Within 2 years of launch, grew site revenue to over $30,000 annually with 50% net operating profit. Sold pieces of artwork that varied price from $150 - $10,000.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Architectural Draftsperson
Cath Associates Incorporated
Chicago, IL
02.2003 - 05.2008
- Collaborated with Skidmore, Owings, and Merrill to create shop drawings in AutoCAD for multiple projects including $5M exterior stone renovation for Field Museum of Natural History in Chicago.
- Traveled to China to clarify drawings with stone fabricator. Played key role in clarifying design and delivery via field verifications in alignment with measurements and specifications of historic features of Field Museum Building.
Education
Bachelor of Arts - Fine Arts
Columbus College Of Art And Design
Columbus, OH 08.1997 - 06.2002
Skills
Client Relationship Development
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Rock climbing
Hapkido
Organizing as meditation
Timeline
Stay-At-Home Parent
Family
03.2010 - Current
Founder & Owner of E-Commerce Art Gallery
Ashes & Milk
10.2008 - 03.2016
Architectural Draftsperson
Cath Associates Incorporated
02.2003 - 05.2008
Bachelor of Arts - Fine Arts
Columbus College Of Art And Design
08.1997 - 06.2002
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