Recent graduate of Jackson College (Associates In Applied Science degree). Skilled in customer service, communication, cash handling. Seeking business opportunities to find my future career.
Overview
6
6
years of professional experience
Work History
Server
Firekeepers Casino
Battle Creek, MI
08.2021 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cash, credit and coupon transactions.
Distributor
VIP Nutrition
Marshall, MI
01.2021 - 12.2021
Increased customer satisfaction by providing exceptional service and support to distributors.
Implemented inventory management systems to optimize stock levels and reduce waste.
Manager
Biggby
Jonesville, MI
06.2020 - 01.2021
Increased team productivity by implementing streamlined processes and effective communication strategies.
Training for new and current employees.
Provided weekly schedules for employees workflow.
Teller
South Central Credit Union
Jackson, MI
11.2019 - 06.2020
Improved customer satisfaction by providing efficient and accurate transaction processing.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Carside
Applebee's Neighborhood Grill & Bar
Coldwater, MI
08.2017 - 11.2019
Enhanced customer satisfaction by providing efficient and friendly carside service.
Ensured timely order delivery, maintaining a high standard of food quality and presentation.
Education
Associate of Applied Science - Business Administration
Jackson College
Jackson, MI
12.2023
Skills
MS Office
Problem-Solving
Excel
Cash handling
Timeline
Server
Firekeepers Casino
08.2021 - Current
Distributor
VIP Nutrition
01.2021 - 12.2021
Manager
Biggby
06.2020 - 01.2021
Teller
South Central Credit Union
11.2019 - 06.2020
Carside
Applebee's Neighborhood Grill & Bar
08.2017 - 11.2019
Associate of Applied Science - Business Administration