Niklas QUINONES
Mentor,OH
Summary
Responsible General Helper with multiple years of experience in equipment operation and maintenance. Safely uses hand tools, digital workspaces and cleans work areas and completes diverse support tasks.
Reliable and experienced worker with proven success in completing assigned projects on time and within budget. Knowledgeable in following instructions and safety protocols.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Technology Consultant
Marketsource
Willoughby , OH
2023.10 - 2024.07
- Identified areas for improvement within existing systems; proposed solutions that increased efficiency and reliability
- Analyzed system performance metrics to identify potential issues before becoming critical problems
- Resolved customer inquiries regarding installation, configuration, operation, maintenance, and repair of technology products
- Implemented robust disaster recovery plans that ensured minimal disruption during unexpected events or crises.
- Able to calmly handle more than 5 guests with separate critical problems
Quality Control Lead Inspector
Stakes Manufacturing
Eastlake , Ohio
2019.10 - 2022.08
- Investigated any discrepancies between actual product performance and design specifications
- Demonstrated expertise in developing, implementing and maintaining quality control processes to ensure product conformance with applicable standards
- Minimized waste by identifying areas of inefficiency during inspections, recommending process improvements that led to increased overall productivity.
- Spearheaded efforts to identify root causes of defects or irregularities in finished products, leading to prompt resolution of issues before shipment to customers.
- Able to maintain quality of product while processing over 10,00 products per day to analyze
Donation Processor
Savers Thrift
Willowick , Ohio
2017.02 - 2018.04
- Conducted research on potential new donors and provided recommendations based on findings
- Processed donations in extremely timely manners, ensuring accuracy and proper documentation.
- Collaborated with team members to meet daily quotas, improving overall productivity.
- Processed over 2000lbs of product each day
Education
High School Diploma -
Lakeland Community College
Mentor, OH 2015.08 - 2019.12
High School Diploma -
Eastlake North High School
Eastlake 2012.08 - 2016.06
Skills
Communication
Microsoft Office
Customer Inquiries
Reading Comprehension
Production Work
Conceptual Thinking
Problem Analysis
Client Relationship Management
Timeline
Technology Consultant
Marketsource
2023.10 - 2024.07
Quality Control Lead Inspector
Stakes Manufacturing
2019.10 - 2022.08
Donation Processor
Savers Thrift
2017.02 - 2018.04
High School Diploma -
Lakeland Community College
2015.08 - 2019.12
High School Diploma -
Eastlake North High School
2012.08 - 2016.06
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