Niklas Santiago
Oceanside,NY
Overview
4
4
years of professional experience
Work History
Filmographer
Monroe University
New Rochelle, New York
08.2025 - Current
- Executed day-to-day duties with accuracy and efficiency.
- Collaborated effectively with diverse teams to resolve product and service issues.
- Prioritized tasks to meet service objectives efficiently.
- Addressed customer inquiries and requests to enhance satisfaction.
- Worked closely with team members to achieve project goals and deadlines.
- Partnered with cross-functional teams to drive successful outcomes.
- Utilized software tools to streamline processes and boost performance.
Facility Coordinator
Prime Time
Long Island City, New York
04.2022 - 08.2025
- Resolved customer complaints in a timely manner while upholding company standards.
- Coordinated scheduling and follow-up appointments to enhance customer satisfaction.
- Collaborated with managers to address and resolve issues related to customer needs, cage equipment, and schedules.
- Facilitated communication between teams to optimize workflows and collaboration with ownership.
- Tracked retail inventory and placed orders for necessary supplies.
Education
Bachelor of Science - Sports Management
Monroe University
New Rochelle, NY05-2028
High School Diploma -
Academy of Careers in TV And Film H.S.
Long Island City, NY06-2023
Some College (No Degree) - Sports Management
University of Southern Maryland
MarylandSkills
- Communication skills
- Customer service
- Task prioritization
- Multitasking Abilities
- Conflict resolution
- Self-Directed
- Inventory management
Timeline
Filmographer
Monroe University
08.2025 - Current
Facility Coordinator
Prime Time
04.2022 - 08.2025
Bachelor of Science - Sports Management
Monroe University
High School Diploma -
Academy of Careers in TV And Film H.S.
Some College (No Degree) - Sports Management
University of Southern Maryland