Niklas Spears
Washington
Summary
Adaptable and resourceful Computer Science student with a proven ability to remain calm under pressure. Skilled in problem-solving and active listening, eager to leverage these strengths to contribute to innovative projects and team success.
Overview
4
4
years of professional experience
Work History
Freelancer
Lost Legion Games and Comics The Vault
Parkersburg, WV
06.2023 - Current
- Conducted playtesting sessions, gathering feedback to refine game balance and improve overall gameplay.
- Provided customer support, addressing inquiries and resolving issues to enhance user satisfaction.
- Researched industry trends, informing product development strategies to align with market demands.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized retail areas to enhance customer experience.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction with services provided.
Pet Sitter
Parkersburg, WV
02.2022 - Current
- Provided daily care for pets, ensuring proper feeding, exercise, and attention to individual needs.
- Monitored pet health and reported any concerns to owners promptly.
- Enhanced client satisfaction through regular communication and updates about pet activities.
- Implemented efficient scheduling system for multiple clients, minimizing conflicts and maximizing service availability.
- Gave animals proper attention to promote a secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
Education
Bachelor of Science - Computer Science
West Virginia University
Morgantown, WV05-2030
High School Diploma -
Parkersburg South High School
Parkersburg, WV05-2026
Skills
- Computer skills
- Problem-solving
- Time management
- Attention to detail
- Customer support
- Calm under pressure
- Active listening
Timeline
Freelancer
Lost Legion Games and Comics The Vault
06.2023 - Current
Pet Sitter
02.2022 - Current
Bachelor of Science - Computer Science
West Virginia University
High School Diploma -
Parkersburg South High School