Stephanie Hall

• Provided Medical Billing and Provider Credentialing Services for any healthcare provider, Office, Hospital, etc
• I am licensed and Insured, and guarantee my work! When doing Medical Billing, I audit billing, submit claims, follow up on collections, provide weekly billing spreadsheets, and make sure you get paid
• The credentialing side: keeping CAQH updated and attested, keep track of all license and malpractice expiration dates, and I credential the provider/providers with as many payers as they choose, I can also negotiate contracts with the insurance companies, and anything else needed.
• Compiled and tracked outstanding balances owed to medical facilities.
• Corrected, completed and processed claims for multiple payer codes.
• Assisted in reconciling deposit and patient collections.
• Processed online and paper appeal submissions and refund requests.
• Logged charges and payments within .
• Handled account payments and provided information regarding outstanding balances.
• Monitored outstanding invoices and performed collections duties.
• Executed billing tasks and recorded information in company databases.
• Used data entry skills to accurately document and input statements.
• Verified accuracy of accounts payable payments, resulting in 95% reduction in payment errors and check reissues.

• Types of Notarizations included:
• Power of Attorney
• Vital Records Request
• Affidavits
• Jurats
• Oaths & Affirmations
• Executed and verified the online notarizations of official documents provided from contracting companies such as;
• Lenders
• Title Companies
• Banks
• Individuals
• Informed the signers ofthe obligations set out by thedocuments, and properlycompleted and notarized the documents
• Certified National Notary signing agent and Member of the N N A

• Checked provider documents that were submitted
• Made sure CAQH was up to date and documents had been uploaded
• Made any notes for documents missing or incorrect
• Created tasks for the provider to let them know that their document was not accepted
• Uploaded documents to another platform to complete provider credentialing

• Submitted all billing on patient accounts
• Followed up on status of payments
• Audited Claims
• Updated CPT and ICD-10 Codes
• Created/Updated Fee Schedule’s
• Worked Claim Denials
• Entered Insurance payments
• Worked Collections
• Negotiated outstanding patient balances with Attorney’s and Insurance Companies
• Created Billing and Collection Spreadsheets with Microsoft Excel
• Created Documents for Office and Employee use
• Verified Patient Insurance

A/R Clean-Up

• Sent Medical Records as requested
• Made referrals for patients to see outside providers
• Used PayDC EMR system for patient information and Billing
• Requested Medical Records for continuation of care from other Providers

• Make outbound calls to patients regarding the balance on their account
• Take inbound calls from patients who are inquiring or paying on their account
• Use EHR systems such as Meditech, Paragon, Patient Matters, I-Leverage, and
• LiveVox

• Looked at ER Department records and Physician documents to determine the level of the ER visit to get the hospital paid
• Used different E MR sites, Rev Cycle, Meditech, Power Chart, First Net, Sovera,
• Cerner, Citrix Cerner, etc
• Worked with seven hospitals leveling charts to get the ER visit paid in full
• Corrected any missing or incorrect provider documentation
• Documented Injection and Infusion Coding
• Leveled ER charts based on the documentation in the EM R to determine the level between 1-5 to get the hospitals paid for diagnostic tests, and the grade of the
• ER visit
• Used m y knowledge as a Coder to get the hospitals paid correctly.

• Greeted patients
• Answered phones
• Took payments
• Verified insurance
• Scan/Copy insurance cards and patient paperwork
• Scheduled appointments and New Patient Appointments
• Submitted all Billing using PayDC EMR/Billing Software
• Performed Claim Audits
• Contacted Insurance Companies to check on the status of payment
• Verified patient Insurance coverage
• Negotiated patient accounts with Attorneys and Insurance companies to get payment
• Used Microsoft Word and Excel to create Billing and Collections Spread Sheets
• Used different provider sites for Insurance and Billing verification
• Performed Provider Credentialing of Doctor with health insurance companies

• Verified patients Insurance
• Scheduled appointments for Patients and VA patients
• Did allbillingand coding using LHI and Kareo
• Audited billing
• Contacted health insurance to check on payment
• Used sites such as Availity, Optum, Navinet, Passport, Kymmis, Aetna Better
• Health, Wellcare, Cigna, Passport Advantage, Provider Medicaid Portal to monitor
• Medicaid numbers, CMS/Medicare Provider Portal,
• NPPES, and several others to check on claims
• Handled allcredentialing of APRNs with health insurance companies and perform many other tasks.

• Greeted patients
• Answer phones
• Took patient Co-payments
• Verified insurance coverage
• Scan/Copy Important patient documents
• Scheduled appointments
• Used E MR system’s Medic Fusion, Waystar, and Zirmed
• Audited billing
• Followed up on outstanding balances, rejections, and denials
• Worked allA/R follow ups and collections
• Contacted health insurance companies to check on the status of payment, as well as verify patient coverage
• Used sites such as Availity, Optum, Navinet, Passport, Kymmis, Aetna Better
• Health, Wellcare, and several others to check on claims, as well as verified insurance coverage
• Handled allcredentialing of the Chiropractor
• Sent medical records
• Negotiated bills

• Greeted patients
• Answer phones
• Took co-pays and other payments
• Verified insurance coverage
• Scan/copy insurance cards and patient paperwork
• Scheduled appointments
• Used the EM R system E C W (Eclinical works)
• Audit billing
• Followed up with insurance to check on payment
• Used sites such as Availity, Optum, Navinet, Passport, Kym mis, Aetna Better
• Health, Wellcare, and several others to check on claims, as well as verify insurance coverage
• Handled allcredentialing of Office Administrator/Medical Billing and Coding

• Greeted patients
• Answer phones
• Handled co-pays and other payments
• Verified insurance
• Scan/copy insurance cards and patient paperwork
• Scheduled appointments
• Did allbilling and coding using Therapy Notes and Kareo
• Audited billing
• Contacted health insurance to check on payment
• Worked collections
• Recoupments
• Worked Denied claims
• Recovered over $100,000.00 in payments due to rejections/denials
• Created AR reports
• Managed allfinances
• Handled allpayroll for contracted Therapists
• Submitted claims to payers and worked closely with Provider Rep.
• Used sites such as Availity, Optum,
• Navinet, PaySpan, Kymmis, Beacon, Wellcare,
• Provider Medicaid Portal to monitor Medicaid numbers, CMS/Medicare Provider
• Portal,NPPES
• Handled allcredentialingofTherapistswith health insurance companies and perform many other tasks.

• Scheduled patients, placed patients on therapies such as, mechanical traction,
• Electrical Stimulation, Neuromuscular
• Reeducation, handled patient treatment plans,filledout and submitted allreferralsto outside facilities
• Did allBilling,claim submitting and coding with Pay D C and EZ Biz, Filing,made phone callstoinsurance companies, and
• Attorneys' offices
• Negotiated with Insurance companies and Attorney’s offices on bills and patient balances
• Handled allCollections, AR Reports, Employee Payroll, worked denials, Put
• Medical Records together to send out, handled alloffice paperwork
• Took care of alloffice finances
• Made executive decisions on marketing, employment, policies, etc.

• Worked with patients
• Put patients on therapies
• Referred patients to other facilities
• Completed allBilling with PayDc
• Handled collections
• AR report
• Denials
• Worked claims
• Verified allinsurance
• Filing
• Medical Records Requests

• Worked with patients
• Put patients on therapies
• Referred patients out to other facilities
• Did alloffice filing
• Made phone calls to both insurance companies as well as other doctors' offices
• Filled out patient demographic forms, and referrals.