Niko Phillips
Frankfort,IL
Summary
Dynamic professional with a proven track record at Glenn’s Cafe, excelling in relationship management and operational efficiency. As Banquet Manager, I led high-volume events, enhancing customer satisfaction and fostering repeat business. Proficient in Microsoft Excel, I effectively coordinated staff and delivered impactful presentations, driving success in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Banquet Manager & Bartender
Glenn’s Cafe / Tiger Hotel
Columbia, USA
08.2024 - Current
- Oversaw execution of events as Banquet Manager, coordinating staff to deliver seamless experiences for large group functions
- Managed teams during high-volume events to ensure smooth operations and enhance customer satisfaction
- Delivered high-quality service as a bartender in a fast-paced environment while handling multiple orders
- Cultivated strong relationships with guests, fostering repeat business and positive experiences
Mortgage Intern
United Home Loans
- Current
- Shadowed a loan officer to learn mortgage origination, client qualification, and loan structuring
- Shadowed full loan lifecycle from initial outreach to closing to understand all stages of mortgage origination
- Organized loan files, verified documentation, and supported underwriting processes to streamline operations
- Collected financial information from clients to ensure timely application completion
Sales Shadow
Medacta
- Shadowed a medical device sales representative, observing operating room procedures and surgeon interactions
- Acquired knowledge of product positioning, clinical applications, and relationship management within hospital settings
- Observed representative strategies for supporting surgeons during procedures and managing accounts in technical sales
- Enhanced understanding of territory management and client engagement strategies in medical sales
Education
BBA - Marketing, Health Sciences, Sales
University of Missouri
Columbia, MO05-2026
Skills
- Client engagement
- Presentation delivery
- Operational efficiency
- Microsoft Excel proficiency
- Staff leadership and development
- Time management
- Relationship management
Professional Interests
- Interested in pursuing a career in sales
- B2B sales
- Financial services with a focus on relationship-driven client solutions
Leadership Experience
Delta Tau Delta — Gamma Chapter, Philanthropy Chair, Led planning and execution of philanthropy events, raising funds and awareness for charitable organizations, Coordinated with team members, sponsors, and donors to increase participation and engagement, Strengthened leadership and organizational skills through managing event logistics and timelines
Timeline
Banquet Manager & Bartender
Glenn’s Cafe / Tiger Hotel
08.2024 - Current
Mortgage Intern
United Home Loans
- Current
Sales Shadow
Medacta
BBA - Marketing, Health Sciences, Sales
University of Missouri