Niko Williams
Atlanta,GA
Summary
Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Goodwill Thrift Store & Donation Center
Atlanta, GA
11.2022 - 03.2023
- Answered customer inquiries and provided accurate information regarding donated goods and services.
- Assisted customers with product selection, collections, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
Customer Service Representative
Tidal Wave Auto Spa
Atlanta, GA
04.2022 - 09.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Set up and activated customer accounts.
- Educated customers on special pricing opportunities and company offerings.
Education
High School Diploma -
Hapeville Charter Caree Academy
Atlanta, GA05-2023
Skills
- Product Knowledge
- Customer Relations
- Order Fulfillment
- Customer Service
Timeline
Customer Service Representative
Goodwill Thrift Store & Donation Center
11.2022 - 03.2023
Customer Service Representative
Tidal Wave Auto Spa
04.2022 - 09.2022
High School Diploma -
Hapeville Charter Caree Academy
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