Summary
Overview
Work History
Skills
Languages
Timeline
Server
Nikol Nikolaievska

Nikol Nikolaievska

Miami,FL

Summary

Dynamic server with a proven track record of enhancing guest engagement and streamlining order management, demonstrated across roles at Bellevue and other esteemed venues. Excelled in fostering warm customer relationships and ensuring efficient food service, backed by expertise in safe food handling and menu item recommendation. Achieved significant improvements in guest satisfaction and dining efficiency.

Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Server

Bellevue
06.2024 - 10.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Server

Olio E Piu
01.2024 - 08.2024
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Kyu Ramen
04.2023 - 01.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

The Kitchen
02.2023 - 06.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Host

Harry Caray's
01.2023 - 04.2023
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Assistant Manager/ Host

Amsterdam
Odessa , Ukraine
01.2019 - 11.2021
  • Worked well in a team setting, providing support and guidance.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked effectively in fast-paced environments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.

Skills

  • Guest Engagement
  • Food inspection
  • Food Running
  • Order Management
  • Hostess support
  • Table Bussing
  • Order delivery practices
  • High-volume dining
  • Safe Food Handling
  • Wine service
  • Menu item recommendation

Languages

Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Full Professional

Timeline

Server

Bellevue
06.2024 - 10.2024

Server

Olio E Piu
01.2024 - 08.2024

Server

Kyu Ramen
04.2023 - 01.2024

Server

The Kitchen
02.2023 - 06.2023

Host

Harry Caray's
01.2023 - 04.2023

Assistant Manager/ Host

Amsterdam
01.2019 - 11.2021
Nikol Nikolaievska