NIKOL NIKOLIC
New York
Summary
Personable and detail-oriented hospitality professional with over 3 years of experience in front-of-house roles, hosting, and serving within luxury hotels and high-volume restaurant environments. Expertise in guest relations, VIP service, reservation management, and delivering exceptional dining experiences ensures a memorable atmosphere for all patrons. Proven ability to coordinate guest needs, manage administrative tasks, and provide attentive service in fast-paced settings while maintaining strong communication skills and composure under pressure. Seeking a Server position to leverage hospitality experience and customer service expertise in creating outstanding guest experiences.
Overview
6
6
years of professional experience
Work History
Part Time server
Marlow East
New York, NY
01.2026 - Current
- Delivered exceptional customer service, ensuring positive dining experience and repeat business
- Managed table assignments and coordinated with kitchen staff to optimize service flow
- Assisted with opening and closing duties, including table setup, side work and maintaining cleanliness standards
- Built strong relationships with guests through friendly and professional service
Server
Soho Hospitality Group
Costa restaurant NYC
04.2025 - 01.2026
- Handeled cash transactions accurately, processing payments efficiently while maintaining register integrity
- Assisted in inventory management by tracking stock levels and reporting shortages to management
- Train new servers on menu offerings, company policies and customer interaction techniques
Hostess
LAVO Restaurant
London, UK
01.2025 - 04.2025
- Deliver front-of-house service in a luxury hotel restaurant
- Coordinate VIP seating and private dining arrangements Communicate effectively with management, servers, and kitchen staff to ensure smooth front-of-house operations
- Communicate effectively with management, servers, and kitchen staff to ensure smooth front-of-house operations
Hostess
Gong Bar, Shangri-La The Shard
London, UK
08.2024 - 01.2025
Front of House/ Receptionist
Roast Restaurant
London, UK
12.2023 - 08.2024
Room Service
The Cadogan, A Belmond Hotel
London, UK
08.2023 - 12.2023
Dementia Care Assistant
Claremont Court Care
Guildford, Surrey
02.2022 - 12.2022
Care Assistant
Clearline Healthcare Ltd.
Tonbridge, Kent
09.2021 - 02.2022
Child minder/ Nanny
Private family
Northampton, UK
10.2020 - 09.2021
Education
BA (Hons) - Business and Management
Bath Spa University
London, UK01.2026
GCSEs - High School for Fashion and Design
Obrtnicka Skola
Split, Croatia06.2019
Certificate - Fashion and Design
Erasmus
Braga, Portugal11.2017
Skills
- Food and beverage service proficiency
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Sales expertise
- Guest relations management
Languages
Croatian – Native
English – Fluent
Timeline
Part Time server
Marlow East
01.2026 - Current
Server
Soho Hospitality Group
04.2025 - 01.2026
Hostess
LAVO Restaurant
01.2025 - 04.2025
Hostess
Gong Bar, Shangri-La The Shard
08.2024 - 01.2025
Front of House/ Receptionist
Roast Restaurant
12.2023 - 08.2024
Room Service
The Cadogan, A Belmond Hotel
08.2023 - 12.2023
Dementia Care Assistant
Claremont Court Care
02.2022 - 12.2022
Care Assistant
Clearline Healthcare Ltd.
09.2021 - 02.2022
Child minder/ Nanny
Private family
10.2020 - 09.2021
GCSEs - High School for Fashion and Design
Obrtnicka Skola
Certificate - Fashion and Design
Erasmus
BA (Hons) - Business and Management
Bath Spa University