Nikol Sekoguchi
Sacramento,CA
Summary
PROFESSIONAL SUMMARY Award winning customer service representative specialist with 5+ years of experience. Energetic and outgoing with an innate drive for learning and growing not only as a person but as a well rounded worker who benefits the company.
Overview
11
11
years of professional experience
Work History
Drifter / Switchblade / Office + Back
Caring Pet Crematory
06.2023 - Current
- Organized office operations, leading daily activities and controlling correspondence.
- Raked out cremation equipment for accurate transfer and handling of ashes.
- Received remains and prepared for cremation using approved methods and chemicals.
- Completed documentation related to cremations within anticipated timeframes.
- Prepared remains for services, viewings, and cremations.
- Skilled at working independently and collaboratively in a team environment.
- Created memorial items such as ink prints, paw impressions, and clay prints.
Funeral Assistant
Affordable Cremation And Funeral Center
03.2022 - 06.2023
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Provided run services for pick up and drop offs for Death Certificates
- Drove company vehicles to transport remains or families to services.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Greeted funeral guests and coordinated seating.
Security Officer
California Security Agency
11.2022 - 05.2023
- Regulated vehicle and pedestrian traffic onto building grounds.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Wrote detailed reports of all security breaches and investigations.
- Checked and verified photo identification prior to granting facility access.
Funeral Assistant
Bonny Watson
02.2020 - 02.2022
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Supported funeral director with all facets of funeral service coordination.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Body Remover Technician
First Call Plus
10.2019 - 01.2020
- Performed a wide range of duties, ranging from receiving dead bodies into the mortuary to helping funeral directors transport the body out of the facility for burial
Cashier
Uwajimaya
05.2019 - 10.2019
- Pleasantly deal with customers to ensure satisfaction
- Handle cash, credit or check transactions with customers
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving establishment
Night Crew
Amazon
10.2017 - 04.2019
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
- Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations
Exchange
BX
04.2013 - 10.2017
- Pleasantly deal with customers to ensure satisfaction
- Handle cash, credit or check transactions with customers
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
Teacher
Sanjang Kindergarten
12.2012 - 04.2013
- Teach a full course load and satisfy extracurricular (activity/athletic) responsibilities as defined by administration
- Effectively and appropriately differentiate instruction so as to meet all students' learning styles with an appreciation for students' learning differences
- Select and sequence appropriate materials, resources, and approaches according to the course/content area and audience of learners
- Complete administrative tasks as define and by set deadlines
Education
TEFL Institute
Chicago, ILFuneral Service Education
University of Technology
Kirkland, WAGeneral Studies
Portland Community College
Portland, ORSkills
- Communication, Ability to Work Under Pressure, Decision Making, Time Management,
- Self-motivation, Conflict Resolution, Adaptability, Teamwork Creativity
Timeline
Drifter / Switchblade / Office + Back
Caring Pet Crematory
06.2023 - Current
Security Officer
California Security Agency
11.2022 - 05.2023
Funeral Assistant
Affordable Cremation And Funeral Center
03.2022 - 06.2023
Funeral Assistant
Bonny Watson
02.2020 - 02.2022
Body Remover Technician
First Call Plus
10.2019 - 01.2020
Cashier
Uwajimaya
05.2019 - 10.2019
Night Crew
Amazon
10.2017 - 04.2019
Exchange
BX
04.2013 - 10.2017
Teacher
Sanjang Kindergarten
12.2012 - 04.2013
TEFL Institute
Funeral Service Education
University of Technology
General Studies
Portland Community College
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