NIKOLA GIZDOVSKI

• Assisted in delivering exceptional customer service, ensuring guest satisfaction and comfort.

• Supported lead waiter in coordinating dining area setup and table arrangements for smooth operations.

• Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.

• Maintained cleanliness of dining areas, adhering to health and safety regulations consistently.

• Greeting guests upon arrival. Presenting and explaining the menu and the wine card.

• Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
• Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary.
• Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel

• Administration
• Reservations and booking handling
• Welcoming guests
• Handling database
• Handling any customer problem with grace and compassion.

• Guest service
• Cabin service and detailing
• Welcoming guests and escorting them to their staterooms
• Safety training attendance

• Administration
• Managing booking and utilizing room allocation systems
• Handling customer's inquiries

• Greeting guests upon arrival. Presenting and explaining the menu and the wine card.