Zoho
Nikola Vasilkoski
Finance/Collections Specialist
Skopje
Summary
Results-driven professional with comprehensive experience in collections and account management. Adept at developing strategic plans to optimize payment recovery and reduce delinquencies. Strong focus on team collaboration, adapting to evolving needs, and delivering consistent results. Skilled in communication, negotiation, and conflict resolution, with reputation for reliability and achieving targets.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Collections Account Manager
Leoron Institute
11.2022 - Current
- Established strong relationships with customers, fostering open communication channels for effective debt resolution.
- Established procedures for collection of past due amounts.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Researched and resolved accounts payable discrepancies.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Researched accounts and completed due diligence to resolve collection problems.
- Reduced overdue accounts by implementing strategic collection techniques and maintaining consistent communication with clients.
Truck Dispatcher
Freight One
02.2020 - 10.2022
- Facilitated communication between drivers and management, ensuring a seamless flow of information and enabling quick decision-making processes.
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
- Coordinated with maintenance department to schedule routine vehicle inspections, minimizing downtime and ensuring operational efficiency.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
Education
Bachelor of Arts - Political Science And Government
University St.Cyrill And Methodius
Skopje 04.2001 -
Skills
Problem-solving
Goal orientation
Patience and persistence
Payment management
Patience and persistence
Payment management
Teamwork and collaboration
Time management
Software
Oracle
SAP Ariba
Isupplier
Timeline
Collections Account Manager
Leoron Institute
11.2022 - Current
Truck Dispatcher
Freight One
02.2020 - 10.2022
Bachelor of Arts - Political Science And Government
University St.Cyrill And Methodius
04.2001 -