Nikolai Montoya
Fayetteville,AR
Summary
Experienced SPC Infantryman offering 3+ years of experience with United States ARMY. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills. Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Bouncer/Head Barback
Grubs Sports Bar
Fayetteville , AR
09.2022 - 12.2022
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Improved staff response time with efficient coordination of security personnel during incidents.
- Assisted in training new bouncers, ensuring they were well-versed in security procedures and venue policies.
- Coordinated with local law enforcement agencies when needed, fostering strong relationships between the venue and authorities for improved safety outcomes.
Restaurant Server
Kobe Hibachi & Sushi
08.2016 - 09.2022
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Science - Criminology
University of Arkansas, Fayetteville
Fayetteville, AR05.2025
Skills
- Crisis Response
- Crime Prevention Methods
- Customer Service
- Time Management
- Alcohol Awareness
- Effective Communication
- Multitasking Abilities
- Problem Solving
- Decision Making
- De-escalation Techniques
- Identity Verification
- Crowd Management
Accomplishments
Went on a Military Deployment to the Middle East while in a leadership role. Received two achievement awards for the work I did along with how efficient my team and I did.
Timeline
Bouncer/Head Barback
Grubs Sports Bar
09.2022 - 12.2022
Restaurant Server
Kobe Hibachi & Sushi
08.2016 - 09.2022
Bachelor of Science - Criminology
University of Arkansas, Fayetteville
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